The official answer - use the official support channel:

https://support.google.com/googleplay/android-developer/bin/answer.py?answer=136601

This also helps, sometimes:

http://support.google.com/googleplay/android-developer/bin/static.py?hl=en&page=known_issues.cs

-- K


2012/10/26 Silvio Marano <maranosil...@gmail.com>:
> There aren't others specific address to contact google engineers? Since
> nobody of the people active in the forum seems have access to the google
> license server management, is impossible to fix this issue without Google
> intervention.
> I cannot re-publish the app with another package name saying to the previous
> buyers "I'm sorry LVL server doesn't works re-buy my app". In the hope that
> the bug doesn't happen again.
>
> It's a shame.
>
>
> Il giorno venerdì 26 ottobre 2012 13:56:23 UTC+2, Kostya Vasilyev ha
> scritto:
>>
>> 2012/10/26 Silvio Marano:
>>
>> > Analogous problem... Another strange thing? With another package name
>> > everything works. Seems that for some reason the LVL server suddenly
>> > decided
>> > to not respond to specific package names.
>> >
>> > I have tried to contact Google with no success.
>>
>> That's ok, you'll get used to it.
>>
>> -- K
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