Let's see: Feb 22 8:12 AM Order received You received a new order. Google has sent the customer an order confirmation email.
Feb 23 12:58 PM Order cancelled You cancelled this order. Reason: Other (describe below) <----------- THIS IS MY FAVORITE, there's nothing in the Market UI to prompt the user for more info Message sent to customer: Refund requested from phone. If I'm not mistaken, between 22 Feb 8:12 AM and 23 Feb 12:58 PM there are > 24 hours. I have others, which were canceled after ~3 days (bought on 21st, canceled on 23rd). I think that's because during the weekend Google Checkout sleeps. Now, my counter question: Are you sure the buyer can't cancel the app if he hasn't been charged (i.e. have a green circle on his order)? Cheers On Tue, Feb 24, 2009 at 12:48 AM, Inderjeet Singh <[email protected]> wrote: > Are you sure that the buyer can cancel the app after 24 hours? Not charged > does not mean that the buyer has the ability to cancel it. > > Inder > > > On Mon, Feb 23, 2009 at 6:57 AM, Stoyan Damov <[email protected]> > wrote: >> >> Hi all, >> >> I've got a customer who placed orders on 19th (Thursday) @ 9:46 PM >> PST, and he is still able to cancel his order (there's no green circle >> confirming the charge). >> I guess it's the *48* hours refund period + the fact that Google >> Checkout could care less about weekends and holidays. >> So if I'm a customer, I could buy, say[1], a game on Friday, play all >> weekend and return it on Monday. >> >> Google has got to be joking. >> >> [1] Arcade games are more vulnerable to this WTF because you can >> literally play the entire game in 1 weekend unless it's *very* hard. >> >> > > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/android-developers?hl=en -~----------~----~----~----~------~----~------~--~---
