Now here's another NOT related to weekend sleeps:

Feb 22     1:46 PM      Order received  You received a new order. Google has
sent the customer an order confirmation email.
Feb 23     2:48 PM      Order cancelled You cancelled this order.
Reason: Other (describe below)
Message sent to customer: Refund requested from phone.

So you can see, the 24 hour period is a myth.

I mean it - GOOD LUCK to all of us ;)

Cheers,
Stoyan


On Tue, Feb 24, 2009 at 1:00 AM, Stoyan Damov <[email protected]> wrote:
> Let's see:
>
> Feb 22     8:12 AM      Order received  You received a new order. Google has
> sent the customer an order confirmation email.
>
> Feb 23     12:58 PM     Order cancelled You cancelled this order.
> Reason: Other (describe below)  <----------- THIS IS MY FAVORITE,
> there's nothing in the Market UI to prompt the user for more info
> Message sent to customer: Refund requested from phone.
>
> If I'm not mistaken, between 22 Feb 8:12 AM and 23 Feb 12:58 PM there
> are > 24 hours.
>
> I have others, which were canceled after ~3 days (bought on 21st,
> canceled on 23rd).
>
> I think that's because during the weekend Google Checkout sleeps.
>
> Now, my counter question: Are you sure the buyer can't cancel the app
> if he hasn't been charged (i.e. have a green circle on his order)?
>
> Cheers
>
> On Tue, Feb 24, 2009 at 12:48 AM, Inderjeet Singh <[email protected]> wrote:
>> Are you sure that the buyer can cancel the app after 24 hours? Not charged
>> does not mean that the buyer has the ability to cancel it.
>>
>> Inder
>>
>>
>> On Mon, Feb 23, 2009 at 6:57 AM, Stoyan Damov <[email protected]>
>> wrote:
>>>
>>> Hi all,
>>>
>>> I've got a customer who placed orders on 19th (Thursday) @ 9:46 PM
>>> PST, and he is still able to cancel his order (there's no green circle
>>> confirming the charge).
>>> I guess it's the *48* hours refund period + the fact that Google
>>> Checkout could care less about weekends and holidays.
>>> So if I'm a customer, I could buy, say[1], a game on Friday, play all
>>> weekend and return it on Monday.
>>>
>>> Google has got to be joking.
>>>
>>> [1] Arcade games are more vulnerable to this WTF because you can
>>> literally play the entire game in 1 weekend unless it's *very* hard.
>>>
>>>
>>
>>
>> >>
>>
>

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