Wayne, No matter how much information I convey to the user I constantly get ridiculous statements made to me via email and the Market comments. I've basically done all I can and given up on it, it's hardly worth it in it's current form. There are users out there who don't want to email you, go to your FAQ, read the help, etc.
I even have giant yellow text above a button that explains what it will do if they press it and I get statements that indicate that they didn't read it. It's frustrating, indeed. My future apps will not be nearly as complex and will focus on appeasing the least technical people possible. jeffro, I like the idea of Toasts, I should try those more, although there is a limit of too much. On Dec 10, 10:55 am, Wayne Wenthin <wa...@fuligin.com> wrote: > I would get defensive but I just don't roll that way. In the description > on the market it a blatant statement that they should contact me at my > support email or join the forums. On the first page of the game is a great > big INSTRUCTIONS button that they can miss. In there are about 7 pages of > instructions complete with graphics. Below that is a News button that I > added that I can update quickly with breaking issues. It is clearly marked > BETA in almost every way possible short of a watermark across all of the > game. I guess I'm making a veiled complaint against the market and it > lack of useful interaction with users. The previous suggestions were good > and I will probably work out a rolling "Hint" system for users and a way to > turn it off because I'm sure it would get annoying after awhile. > > > > On Wed, Dec 9, 2009 at 10:04 AM, Steve Wilson <st...@swsystem.co.uk> wrote: > > 2009/12/9 Wayne Wenthin <wa...@fuligin.com> > > > > Has anyone got a good method to teach users that the Market is a one way > > street and that I can't reply there. I've tried putting that in the > > description, wasting valuable text space, I put in in my news button on the > > game but they still ask for help in the market and leave a low score because > > they can't figure out how to run the game. > > > ... > > > My first impression is that there's something lacking in your game which > > is leading people to attempt to contact you by leaving a comment and > > poor rating. > > I know a few people will just try and figure things out for themselves, > > but if you've got people asking the same things over again maybe it > > needs to be included within the app as a help or FAQ page for users to > > read. > > I don't think there's any way you'll be able to educate users, they want > > it their way or they complain. Just look at all the complaints when > > facebook refreshes the interface! > > > On the side of this in my week of actually being an android developer > > I'm noticing a few bits lacking from the developer home page for > > applications. I'm pretty sure the data is available but not for us. > > Things I think are missing are: > > > ability to see and respond to users comments > > what platform/os the application has been installed on > > ( Why develop for 1.1 if everyone's > 1.6 and you > > want a 1.5 feature? ) > > install/upgrade stats + graphs. > > > I know this isn't the place to ask for these and maybe there's plans but > > that's my thoughts so far. > > > Maybe google will come to the rescue and give us access to see and reply > > to comments so we don't have to keep looking at our apps in the > > marketplace to see what comments have been made, making it look like we > > don't care what our users think. > > > Regards > > > Steve. > > > -- > > You received this message because you are subscribed to the Google > > Groups "Android Developers" group. > > To post to this group, send email to android-developers@googlegroups.com > > To unsubscribe from this group, send email to > > android-developers+unsubscr...@googlegroups.com<android-developers%2bunsubscr...@googlegroups.com> > > For more options, visit this group at > >http://groups.google.com/group/android-developers?hl=en > > -- > Writing code is one of few things > that teaches me I don't know everything. > > Join the Closed Beta of Call Girl Managerhttp://www.fuligin.com/forums -- You received this message because you are subscribed to the Google Groups "Android Developers" group. To post to this group, send email to android-developers@googlegroups.com To unsubscribe from this group, send email to android-developers+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/android-developers?hl=en
