Sure Filipemnoa, be glad to...

One friend took in $770,000 in a week during a big launch. PayPal held the
entire amount for months as a fraud review.

You get kicked off merchant accounts all the time for to many returns, or
worse yet charge backs.

You can get kicked of PayPal fast if you for too much of same. A 20% return
rate is par for the course in digital sales. But that alone is higher than
PayPal OR ANY Merchant account allows.

So, you get kicked off, and just like that you lose your payment processor.

My site was blocked globally by Trend Micro in a false positive because I
was using a cart that that Trend Micro did not like all because it used a
server side redirect to PayPal. Blocked me for 3 straight months. I went
from making $5K a week to nothing like that.

PayPal is awesome even though these things have happened. I take all my
payments there.

And no, even a merchant account that I pay a few thousand a month does not
notify me when they are down.

Neither does my cart, usually it is the buyer that alerts me of a payment
issue, in 12 years of making my living online the only time a payment
processor contacts me is when they want something, like money.....

At least once a month the Circle K by me can only take cash, debt is down
they will say. They don't get a call or email either, it just breaks and
they do way more business than all of us put together.

Trully, your issues with Google checkout and the issues we all have with
payment processors. And it may not even be their fault, be cause they are
just a gateway, sebmitting the charge, it could easily be the real processor
that actually runs the card that is down.

Nothing new, waste of time to complain about it, it is simply digital sales
on the web.

Interesting stuff I hope, but no solutions for you, except make sure there
is an email and phone number for contact all over your sites and products.

Chris Lang
Founder and CEO at Gadget MVP
http://www.gadgetmvp.com

On Wed, Jun 15, 2011 at 7:11 PM, Felipemnoa <[email protected]> wrote:

> It would be great to learn from one or two of your horror stories in the
> hope of avoiding any similar problems in the future. Care to share some of
> those with us?
>
>
> On Jun 15, 2011, at 9:24 PM, Chris Lang <[email protected]> wrote:
>
> I have been taking payments thru PayPal for the last decade.
>
> They have the same problems. So "throw us under the bus" a bit much.
>
> Same goes for full blown merchant accounts, I have horror stories you won't
> believe, some of you have been around longer then me too and will.
>
> So I agree with you on Google and all payment systems, but don't make it
> seem like they are the only ones who experience outages.
>
> regards,
>
> Chris Lang
> Gadget MVP
>
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-- 
Chris Lang
Founder and CEO at Gadget MVP
[email protected]
480 634 5728

Want to master Google's tools and get more free traffic than
you know what to do with? You CAN do this and you do NOT
need to be a "geek" to get it done. All you need to do is
master the wave, and that starts right here, right now!

http://www. <http://www.gadgetmvp.com>gadgetmvp.com

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