Yet it happened again. A user leaving a 1 star comment with a vague support message along the lines: "doing X no longer works in updated version, worked before. Please fix"
Of course feature X is quite complex and there is not enough detail to understand if this is a user error or a real issue: it requires getting more info from this user which would have been possible if user sent an email in the first place. This is totally infuriating as I have no way to contact this user. I can leave with idiot 1 star comments without problem, but there it is really frustrating when it is a support question and you can do absolutely nada about it Google really should update the Google Play app to display a warning popup before posting any comment, indicating what type of comments are not appropriate. I'm so sick of the comment system being abused for support questions. Or is the only solution is that each app on first run show a big fat dialog with such a warning written in CAPS ? -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To view this discussion on the web visit https://groups.google.com/d/msg/android-discuss/-/Ze_ScbqpKzEJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en.
