Hi, Then consider providing a support dialog in your app so you can get this sort of non rating info directly.
Then email the content to yourself. Regards On May 22, 7:25 am, b0b <[email protected]> wrote: > Yet it happened again. > > A user leaving a 1 star comment with a vague support message along the > lines: > "doing X no longer works in updated version, worked before. Please fix" > > Of course feature X is quite complex and there is not enough detail to > understand if this is a user error or a real issue: > it requires getting more info from this user which would have been possible > if user sent an email in the first place. > > This is totally infuriating as I have no way to contact this user. > > I can leave with idiot 1 star comments without problem, but there it is > really frustrating when it is a support question and you can > do absolutely nada about it > > Google really should update the Google Play app to display a warning popup > before posting any comment, indicating what type of comments are not > appropriate. > I'm so sick of the comment system being abused for support questions. > > Or is the only solution is that each app on first run show a big fat dialog > with such a warning written in CAPS ? -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/android-discuss?hl=en.
