Can't you give him the correct APK directly? Host it on Google Drive and give him a link to it.
On Monday, April 15, 2013 8:21:17 AM UTC+10, jtoolsdev wrote: > > I had a user in India who bought an iberry x4 which is rebranded > Chinese Auxus 10" tablet but with 1024x768 display. For some reason > despite my manifest settings he got the tablet apk for 10" tablets with > AT LEAST 1280x720 resolution. Neither iberry or Auxus are listed as > supported the Play listing of devices. Unfortunately there seems to be > no way to sort this out with Google. I want him to have the APK for > phones with smaller size screens. As it is the display is cutting off > some of the information. My manifest settings have worked perfectly up > until this and it may be due to Google not having any information on > that model. I don't know how it managed to have Google Play on it but > then Play doesn't list Coby tablets either but I checked an inexpensive > Coby tablet at Fry's yesterday which was advertised as having Google > Play and indeed it was installed. > > I've suggested that the user contact Play support and tell them the > developer said he got the wrong APK! Or that he take the tablet back, > get a refund and stick to name brands only. > > If you're looked at the developer support contact form for Play there is > nothing there for this kind of issue. Very, very amateur. > > - Brian > > -- You received this message because you are subscribed to the Google Groups "Android Discuss" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/android-discuss?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
