You think I haven't read all of those? Multiple times in fact and through the well needed document revisions too. In fact they even mentioned an example of using a different APK for tablets and one for phones.

Over two years ago I got an Acer 500 which has a 10" screen and 1280x800 resolution. I created a Fragment using layout for it. All the information done by page views on the phone version is present on one screen. So I offered it for my users and many liked it but what happened was that the manifest elements (there are two ways you do this) mentioned in the documentation wasn't even implemented on Play yet! So some 7" tablet users got the 10" version with part of the screen cropped. I found a fix for this which worked until recently and then it kept users who bought some of the newer 5" phones with 1080x1920 displays from being able to purchase the app at all. I also kept 10" tablet users with that resolution from getting the app. However it did not keep users with the Nexus 10 which has a 2560x1600 display from getting the app which is fine because it scales okay for that.

Back in 2009 I was one of the developers contacted by Samsung asking me to support their forthcoming 10" tablet. I recall that Android wasn't too happy about Samsung jumping the gun before they had a chance to create developer support for it. And you may have read recently that Google is tightening the license to avoid crazy or marketing driven fragmentation.

This issue if with a tablet not even listed as a supported device in spite of having Google Play on it. The user even contacted me in advance of purchase and I warned him it needed at least a 1280x720 display for the 10" tablet version to work properly. So he's not exactly faulting me since I warned him.

- Brian

On 04/15/2013 07:10 AM, bob wrote:
Why exactly are you using multiple APKs?


Have you seen this:


http://developer.android.com/google/play/publishing/multiple-apks.html


In particular, you may want to read this:


*Supporting multiple screens*

Unless your APK file exceeds the Google Play size limit of 50MB, supporting
multiple screens should always be done with a *single APK*. Since Android
1.6, the Android system manages most of the work required for your
application to run successfully on a variety of screen sizes and densities.

Thanks.

On Sunday, April 14, 2013 5:21:17 PM UTC-5, jtoolsdev wrote:
I had a user in India who bought an iberry x4  which is rebranded
Chinese Auxus 10" tablet but with 1024x768 display.  For some reason
despite my manifest settings he got the tablet apk for 10" tablets with
AT LEAST 1280x720 resolution.  Neither iberry or Auxus are listed as
supported the Play listing of devices.  Unfortunately there seems to be
no way to sort this out with Google.  I want him to have the APK for
phones with smaller size screens.  As it is the display is cutting off
some of the information.  My manifest settings have worked perfectly up
until this and it may be due to Google not having any information on
that model.  I don't know how it managed to have Google Play on it but
then Play doesn't list Coby tablets either but I checked an inexpensive
Coby tablet at Fry's yesterday which was advertised as having Google
Play and indeed it was installed.

I've suggested that the user contact Play support and tell them the
developer said he got the wrong APK!   Or that he take the tablet back,
get a refund and stick to name brands only.

If you're looked at the developer support contact form for Play there is
nothing there for this kind of issue.   Very, very amateur.

- Brian



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