Aly, This error: "Error (61) updateTask: Unable to update task. Task not found" usually happens when Appigo Sync can't find or modify one or more of your tasks.
Do you have any other programs that sync with Outlook? Are you using a work or home computer? Did you install Appigo Sync under an admin account? The Appigo Team -- Appigo Support [email protected] Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ Follow the latest from Appigo on Facebook: http://www.tinyurl.com/appigo-fb Follow the latest from Appigo on Twitter: http://twitter.com/appigo Participate with Appigo and our community using the following Google groups: http://groups.google.com/group/appigo-todo/ http://groups.google.com/group/appigo-notebook/ http://groups.google.com/group/appigo-accufuel/ On Mon, Apr 12, 2010 at 5:47 PM, abouetta <[email protected]> wrote: > Dears, > > I had faced a very strange scenario today! I don't want to say that > Appigo is buggy or unreliable and jump to conclusions, but I will tell > you what happened in details then I will be waiting your urgent > support. > > Yesterday, I started finally to depend on Todo, and I started to > update the tasks I got sync from Outlook then I started to create > contexts and lists to organize them and every thing was OK when I sync > them back with Outlook to reflect new tasks and updates. > > Today, from 1 hour ago, I was syncing again with Outlook as I did new > updates on Todo, but I found that not all tasks are synced with > Outlook, I have 41 on Todo and only 24 on Outlook, then I opened the > log, and the surprise was that I found the same exception I got before > and you told me to update Office with the patch and reinstall appigo > sync, so it was very strange, why this happened!!! > > This is not the end of the story, it is just the dramatic start! > > When I saw the same exception message, I thought to uninstall appigo > sync and reinstall the office batch then reinstall appigo, I did so, > and tried to sync again and no task was synced from todo to out look, > the only crisis happened was that all tasks from outlook are copied to > Todo and things are duplicated, and all contexts and lists I created > before were removed from Todo app. > > Then after that, I deleted all tasks on Outlook and deleted all > duplicated tasks on Todo, and then I tried to sync again, but > unfortunately I got an error from Todo saying: "error: check settings" > > I forwarded the log file from iPhone to support mail, and here is > another copy: > -- Synchronization Log -- > 100413 1:27:21: ========== Appigo Desktop Sync ========== > 100413 1:27:22: Checking AppigoSync version > 100413 1:27:22: Starting Sync Session > 100413 1:27:22: Platform: Microsoft Windows NT 5.1.2600 Service Pack 3 > 100413 1:27:22: Service: Outlook: 12.0.0.6514 > 100413 1:27:22: Checking the desktop time stamps > 100413 1:27:22: Syncing Lists > 100413 1:27:22: 0 lists found on desktop > 100413 1:27:22: 1 lists found in Todo > 100413 1:27:22: Syncing Contexts > 100413 1:27:23: 0 contexts found on desktop > 100413 1:27:23: 0 contexts found in Todo > 100413 1:27:23: Syncing Tasks from desktop > 100413 1:27:23: 0 tasks to sync on desktop > 100413 1:27:23: 1 tasks to sync on desktop > 100413 1:27:23: 0 tasks deleted on desktop > 100413 1:27:23: Syncing tasks to the desktop > 100413 1:27:23: 21 tasks needing sync in Todo > 100413 1:27:23: Error (61) updateTask: Unable to update task. Task not > found: Army > 100413 1:27:23: Error 61 updating task 'Army' to Appigo Sync > 100413 1:27:23: ----------------------------------------------- > > > Also a copy of appigo sync app log here: > > 4/13/2010 1:30:02 AM,Sync Session Timed out > 4/13/2010 1:30:02 AM,** Outlook Sync started ** > 4/13/2010 1:30:02 AM,Syncing folders done: 1 Outlook folders, 1 Todo > lists, 0 Todo deleted lists (archived) > 4/13/2010 1:30:02 AM,Syncing tasks done: 110 Outlook tasks, 110 Todo > tasks, 30 Todo deleted tasks (archived) > 4/13/2010 1:30:02 AM,** Outlook Sync Finished ** > 4/13/2010 1:30:03 AM,** Outlook Sync started ** > 4/13/2010 1:30:03 AM,Syncing folders done: 1 Outlook folders, 1 Todo > lists, 0 Todo deleted lists (archived) > 4/13/2010 1:30:03 AM,Syncing tasks done: 110 Outlook tasks, 110 Todo > tasks, 30 Todo deleted tasks (archived) > 4/13/2010 1:30:03 AM,** Outlook Sync Finished ** > 4/13/2010 1:30:03 AM,getCalendars returned 1 lists > 4/13/2010 1:30:03 AM,getContexts returned 0 contexts > 4/13/2010 1:30:03 AM,getTasks returned 0 tasks > 4/13/2010 1:30:03 AM,getTasks (completed) returned 1 tasks > 4/13/2010 1:30:03 AM,getDeletedTasks returned 0 tasks > 4/13/2010 1:30:19 AM,Sync Session Timed out > 4/13/2010 1:30:19 AM,** Outlook Sync started ** > 4/13/2010 1:30:19 AM,Syncing folders done: 1 Outlook folders, 1 Todo > lists, 0 Todo deleted lists (archived) > 4/13/2010 1:30:19 AM,Syncing tasks done: 110 Outlook tasks, 110 Todo > tasks, 30 Todo deleted tasks (archived) > 4/13/2010 1:30:19 AM,** Outlook Sync Finished ** > ================================================================== > > I don't know what to do! > > I can uninstall every thing and reinstall, but my problem will be that > how I use appigo Todo the proper way to avoid such crashes, this is > very dangerous, and I can't trust unreliable app to hold my todo > actions, for my business and personal use, it is big problem, so you > have to help me get every thing running properly again , and let me > know how to avoid crashes, and be on the safe side, until you build a > solid sync mechanism without such fatal bugs! > > > Appreciate your understanding. > > > Thanks. > > On Apr 12, 6:37 pm, Appigo Support <[email protected]> wrote: > > Aly, > > > > Could you please send us your Appigo Sync Logs as shown here: > http://groups.google.com/group/appigo-todo/web/collecting-windows-app... > > > > The Appigo Team > > -- > > Appigo Support > > [email protected] > > > > Learn more about Todo (task management made simple), Notebook (notes > > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's > > website:http://www.appigo.com/ > > > > Follow the latest from Appigo on Facebook: > http://www.tinyurl.com/appigo-fb > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > Participate with Appigo and our community using the following Google > groups: > http://groups.google.com/group/appigo-todo/http://groups.google.com/group/appigo-notebook/http://groups.google.com/group/appigo-accufuel/ > > > > On Fri, Apr 9, 2010 at 10:20 AM, abouetta <[email protected]> wrote: > > > I have tested it and apparently worked fine. > > > > > But I have a new issue, notes associated with tasks on Outlook 2007 is > > > transferred correctly to Todo app, but when I do any update on them on > > > Todo app then sync it, the updates are not reflected on outlook. > > > > > So the updates for notes associated with tasks, are updatable from one > > > side, which is outlook side only not Todo App. > > > > > Do you have any idea? > > > > > Thanks. > > > > > On Apr 8, 5:29 pm, Appigo Support <[email protected]> wrote: > > > > Aly, > > > > > > Please let us know if the steps we gave you worked or not. > > > > > > The Appigo Team > > > > -- > > > > Appigo Support > > > > [email protected] > > > > > > Learn more about Todo (task management made simple), Notebook (notes > > > > available everywhere), and AccuFuel (fuel efficiency tracker) on > Appigo's > > > > website:http://www.appigo.com/ > > > > > > Follow the latest from Appigo on Facebook: > > >http://www.tinyurl.com/appigo-fb > > > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > > > Participate with Appigo and our community using the following Google > > > groups: > > >http://groups.google.com/group/appigo-todo/http://groups.google.com/g. > .. > > > > > > On Wed, Apr 7, 2010 at 4:41 PM, abouetta <[email protected]> > wrote: > > > > > Please help me!!!! > > > > > > > Just tell me when you can give me some attention!!! > > > > > > > On Apr 7, 12:26 am, abouetta <[email protected]> wrote: > > > > > > Hi all, > > > > > > > > Do you have any updates? > > > > > > > > Thanks. > > > > > > > > On Apr 3, 11:55 pm, abouetta <[email protected]> wrote: > > > > > > > > > Hi, > > > > > > > > > I need your support and advice as I have the following problem > with > > > > > > > appigo sync with outlook 2007: > > > > > > > > > - I have installed appigo sync tool on windows xp sp3 and .net > 3.5 > > > > > > > sp1, and installed latest appigo version and bonjour tool, I > use > > > > > > > outlook 2007 without exchange. > > > > > > > > > - When I try to sync my todo iphone app (latest version 3.4.2) > with > > > > > > > outlook 2007 todo list, items don't sync from iphone to outlook > by > > > any > > > > > > > mean, and from outlook to iphone only sync the first time and > any > > > > > > > updates don't reflect any more. > > > > > > > > > The appigo log is as the following: > > > > > > ============================================================================= > > > > > > > 4/3/2010 11:47:55 PM,** Outlook Sync started ** > > > > > > > 4/3/2010 11:47:56 PM,Syncing folders done: 1 Outlook folders, 3 > > > Todo > > > > > > > lists, 2 Todo deleted lists (archived) > > > > > > > 4/3/2010 11:47:56 PM,System.ArgumentNullException: Value cannot > be > > > > > > > null. > > > > > > > Parameter name: key > > > > > > > at > > > System.ThrowHelper.ThrowArgumentNullException(ExceptionArgument > > > > > > > argument) > > > > > > > at System.Collections.Generic.Dictionary`2.FindEntry(TKey > key) > > > > > > > at Appigo_Sync.OutlookSyncService.syncTasks() > > > > > > > at Appigo_Sync.OutlookSyncService.doFullSync() > > > > > > > 4/3/2010 11:47:56 PM,** Outlook Sync Finished ** > > > > > > > 4/3/2010 11:47:56 PM,getCalendars returned 3 lists > > > > > > > 4/3/2010 11:47:56 PM,getContexts returned 0 contexts > > > > > > > 4/3/2010 11:47:56 PM,endSyncSession called > > > > > > > 4/3/2010 11:47:56 PM,** Outlook Sync started ** > > > > > > > 4/3/2010 11:47:57 PM,Syncing folders done: 1 Outlook folders, 3 > > > Todo > > > > > > > lists, 2 Todo deleted lists (archived) > > > > > > > 4/3/2010 11:47:57 PM,System.ArgumentNullException: Value cannot > be > > > > > > > null. > > > > > > > Parameter name: key > > > > > > > at > > > System.ThrowHelper.ThrowArgumentNullException(ExceptionArgument > > > > > > > argument) > > > > > > > at System.Collections.Generic.Dictionary`2.FindEntry(TKey > key) > > > > > > > at Appigo_Sync.OutlookSyncService.syncTasks() > > > > > > > at Appigo_Sync.OutlookSyncService.doFullSync() > > > > > > > 4/3/2010 11:47:57 PM,** Outlook Sync Finished ** > > > > > > ============================================================================= > > > > > > > > > Please advice as soon as possible, because this issue annoying > me. > > > > > > > > > Thanks. > > > > > > > -- > > > > > Learn more about Todo (task management made simple), Notebook > (notes > > > > > available everywhere), and AccuFuel (fuel efficiency tracker) on > > > Appigo's > > > > > website:http://www.appigo.com/ > > > > > > > You received this message because you are subscribed to the Google > > > > > Groups "Appigo Todo" group. > > > > > To post to this group, send email to [email protected] > > > > > To unsubscribe from this group, send email to > > > > > [email protected] > > > > > For more options, visit this group at > > > > >http://groups.google.com/group/appigo-todo?hl=en > > > > > > > To unsubscribe, reply using "remove me" as the subject. > > > > > -- > > > Learn more about Todo (task management made simple), Notebook (notes > > > available everywhere), and AccuFuel (fuel efficiency tracker) on > Appigo's > > > website:http://www.appigo.com/ > > > > > You received this message because you are subscribed to the Google > > > Groups "Appigo Todo" group. > > > To post to this group, send email to [email protected] > > > To unsubscribe from this group, send email to > > > [email protected] > > > For more options, visit this group at > > >http://groups.google.com/group/appigo-todo?hl=en > > -- > Learn more about Todo (task management made simple), Notebook (notes > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's > website: http://www.appigo.com/ > > You received this message because you are subscribed to the Google > Groups "Appigo Todo" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/appigo-todo?hl=en > -- Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ You received this message because you are subscribed to the Google Groups "Appigo Todo" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/appigo-todo?hl=en
