Any updates please?


On Apr 16, 3:18 am, abouetta <[email protected]> wrote:
> I did try and still have the same problem.
>
> :( :(
>
> It already was working before at the same time with beehive dont know
> what is going on now, pls review the scenario and logs again may be
> you can get new idea!
>
> Thanks for help.
>
> On Apr 14, 8:53 pm, Appigo Support <[email protected]> wrote:
>
>
>
> > Aly,
>
> > Try disabling the connection to the beehive server and see if you get the
> > same error.
>
> > Let us know what the outcome is,
>
> > The Appigo Team
> > --
> > Appigo Support
> > [email protected]
>
> > Learn more about Todo (task management made simple), Notebook (notes
> > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's
> > website:http://www.appigo.com/
>
> > Follow the latest from Appigo on Facebook:http://www.tinyurl.com/appigo-fb
>
> > Follow the latest from Appigo on Twitter:http://twitter.com/appigo
>
> > Participate with Appigo and our community using the following Google 
> > groups:http://groups.google.com/group/appigo-todo/http://groups.google.com/g...
>
> > On Tue, Apr 13, 2010 at 7:27 PM, abouetta <[email protected]> wrote:
> > > I am trying to sync betweenoutlook(no tasks on it) and Todo with all
> > > of my tasks, and this task exists in the phone.
>
> > > No other programs sync withoutlook, but it may be sync with the
> > > server (beehive)
>
> > > It is work laptop, but I have full access over it.
>
> > > I installed it with my user account (member if admins user group) but
> > > not with admin user itself.
>
> > > What do you think?
>
> > > Thanks,
>
> > > On Apr 13, 12:43 pm, Appigo Support <[email protected]> wrote:
> > > > Aly,
>
> > > > This error: "Error (61) updateTask: Unable to update task. Task not
> > > found"
> > > > usually happens when Appigo Sync can't find or modify one or more of 
> > > > your
> > > > tasks.
>
> > > > Do you have any other programs that sync withOutlook?
> > > > Are you using a work or home computer?
> > > > Did you install Appigo Sync under an admin account?
>
> > > > The Appigo Team
> > > > --
> > > > Appigo Support
> > > > [email protected]
>
> > > > Learn more about Todo (task management made simple), Notebook (notes
> > > > available everywhere), and AccuFuel (fuel efficiency tracker) on 
> > > > Appigo's
> > > > website:http://www.appigo.com/
>
> > > > Follow the latest from Appigo on Facebook:
> > >http://www.tinyurl.com/appigo-fb
>
> > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo
>
> > > > Participate with Appigo and our community using the following Google
> > > groups:
> > >http://groups.google.com/group/appigo-todo/http://groups.google.com/g...
>
> > > > On Mon, Apr 12, 2010 at 5:47 PM, abouetta <[email protected]> wrote:
> > > > > Dears,
>
> > > > > I had faced a very strange scenario today! I don't want to say that
> > > > > Appigo is buggy or unreliable and jump to conclusions, but I will tell
> > > > > you what happened in details then I will be waiting your urgent
> > > > > support.
>
> > > > > Yesterday, I started finally to depend on Todo, and I started to
> > > > > update the tasks I got sync fromOutlookthen I started to create
> > > > > contexts and lists to organize them and every thing was OK when I sync
> > > > > them back withOutlookto reflect new tasks and updates.
>
> > > > > Today, from 1 hour ago, I was syncing again withOutlookas I did new
> > > > > updates on Todo, but I found that not all tasks are synced with
> > > > >Outlook, I have 41 on Todo and only 24 onOutlook, then I opened the
> > > > > log, and the surprise was that I found the same exception I got before
> > > > > and you told me to update Office with the patch and reinstall appigo
> > > > > sync, so it was very strange, why this happened!!!
>
> > > > > This is not the end of the story, it is just the dramatic start!
>
> > > > > When I saw the same exception message, I thought to uninstall appigo
> > > > > sync and reinstall the office batch then reinstall appigo, I did so,
> > > > > and tried to sync again and no task was synced from todo to out look,
> > > > > the only crisis happened was that all tasks fromoutlookare copied to
> > > > > Todo and things are duplicated, and all contexts and lists I created
> > > > > before were removed from Todo app.
>
> > > > > Then after that, I deleted all tasks onOutlookand deleted all
> > > > > duplicated tasks on Todo, and then I tried to sync again, but
> > > > > unfortunately I got an error from Todo saying: "error: check settings"
>
> > > > > I forwarded the log file from iPhone to support mail, and here is
> > > > > another copy:
> > > > > -- Synchronization Log --
> > > > >100413 1:27:21: ========== Appigo Desktop Sync ==========
> > > > >100413 1:27:22: Checking AppigoSync version
> > > > >100413 1:27:22: Starting Sync Session
> > > > >100413 1:27:22: Platform: Microsoft Windows NT 5.1.2600 Service Pack 3
> > > > >100413 1:27:22: Service:Outlook:12.0.0.6514
> > > > >100413 1:27:22: Checking the desktop time stamps
> > > > >100413 1:27:22: Syncing Lists
> > > > >100413 1:27:22: 0 lists found on desktop
> > > > >100413 1:27:22: 1 lists found in Todo
> > > > >100413 1:27:22: Syncing Contexts
> > > > >100413 1:27:23: 0 contexts found on desktop
> > > > >100413 1:27:23: 0 contexts found in Todo
> > > > >100413 1:27:23: Syncing Tasks from desktop
> > > > >100413 1:27:23: 0 tasks to sync on desktop
> > > > >100413 1:27:23: 1 tasks to sync on desktop
> > > > >100413 1:27:23: 0 tasks deleted on desktop
> > > > >100413 1:27:23: Syncing tasks to the desktop
> > > > >100413 1:27:23: 21 tasks needing sync in Todo
> > > > >100413 1:27:23: Error (61) updateTask: Unable to update task. Task not
> > > > > found: Army
> > > > >100413 1:27:23: Error 61 updating task 'Army' to Appigo Sync
> > > > >100413 1:27:23: -----------------------------------------------
>
> > > > > Also a copy of appigo sync app log here:
>
> > > > > 4/13/2010 1:30:02 AM,Sync Session Timed out
> > > > > 4/13/2010 1:30:02 AM,**OutlookSync started **
> > > > > 4/13/2010 1:30:02 AM,Syncing folders done: 1Outlookfolders, 1 Todo
> > > > > lists, 0 Todo deleted lists (archived)
> > > > > 4/13/2010 1:30:02 AM,Syncing tasks done: 110Outlooktasks, 110 Todo
> > > > > tasks, 30 Todo deleted tasks (archived)
> > > > > 4/13/2010 1:30:02 AM,**OutlookSync Finished **
> > > > > 4/13/2010 1:30:03 AM,**OutlookSync started **
> > > > > 4/13/2010 1:30:03 AM,Syncing folders done: 1Outlookfolders, 1 Todo
> > > > > lists, 0 Todo deleted lists (archived)
> > > > > 4/13/2010 1:30:03 AM,Syncing tasks done: 110Outlooktasks, 110 Todo
> > > > > tasks, 30 Todo deleted tasks (archived)
> > > > > 4/13/2010 1:30:03 AM,**OutlookSync Finished **
> > > > > 4/13/2010 1:30:03 AM,getCalendars returned 1 lists
> > > > > 4/13/2010 1:30:03 AM,getContexts returned 0 contexts
> > > > > 4/13/2010 1:30:03 AM,getTasks returned 0 tasks
> > > > > 4/13/2010 1:30:03 AM,getTasks (completed) returned 1 tasks
> > > > > 4/13/2010 1:30:03 AM,getDeletedTasks returned 0 tasks
> > > > > 4/13/2010 1:30:19 AM,Sync Session Timed out
> > > > > 4/13/2010 1:30:19 AM,**OutlookSync started **
> > > > > 4/13/2010 1:30:19 AM,Syncing folders done: 1Outlookfolders, 1 Todo
> > > > > lists, 0 Todo deleted lists (archived)
> > > > > 4/13/2010 1:30:19 AM,Syncing tasks done: 110Outlooktasks, 110 Todo
> > > > > tasks, 30 Todo deleted tasks (archived)
> > > > > 4/13/2010 1:30:19 AM,**OutlookSync Finished **
> > > > > ==================================================================
>
> > > > > I don't know what to do!
>
> > > > > I can uninstall every thing and reinstall, but my problem will be that
> > > > > how I use appigo Todo the proper way to avoid such crashes, this is
> > > > > very dangerous, and I can't trust unreliable app to hold my todo
> > > > > actions, for my business and personal use, it is big problem, so you
> > > > > have to help me get every thing running properly again , and let me
> > > > > know how to avoid crashes, and be on the safe side, until you build a
> > > > > solid sync mechanism without such fatal bugs!
>
> > > > > Appreciate your understanding.
>
> > > > > Thanks.
>
> > > > > On Apr 12, 6:37 pm, Appigo Support <[email protected]> wrote:
> > > > > > Aly,
>
> > > > > > Could you please send us your Appigo Sync Logs as shown here:
> > > > >http://groups.google.com/group/appigo-todo/web/collecting-windows-app.
> > > ..
>
> > > > > > The Appigo Team
> > > > > > --
> > > > > > Appigo Support
> > > > > > [email protected]
>
> > > > > > Learn more about Todo (task management made simple), Notebook (notes
> > > > > > available everywhere), and AccuFuel (fuel efficiency tracker) on
> > > Appigo's
> > > > > > website:http://www.appigo.com/
>
> > > > > > Follow the latest from Appigo on Facebook:
> > > > >http://www.tinyurl.com/appigo-fb
>
> > > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo
>
> > > > > > Participate with Appigo and our community using the following Google
> > > > > groups:
> > > > >http://groups.google.com/group/appigo-todo/http://groups.google.com/g.
> > > ..
>
> > > > > > On Fri, Apr 9, 2010 at 10:20 AM, abouetta <[email protected]>
> > > wrote:
> > > > > > > I have tested it and apparently worked fine.
>
> > > > > > > But I have a new issue, notes associated with tasks onOutlook2007
> > > is
> > > > > > > transferred correctly to Todo app, but when I do any update on 
> > > > > > > them
> > > on
> > > > > > > Todo app then sync it, the updates are not reflected onoutlook.
>
> > > > > > > So the updates for notes associated with tasks, are updatable from
> > > one
> > > > > > > side, which isoutlookside only not Todo App.
>
> > > > > > > Do you have any idea?
>
> > > > > > > Thanks.
>
> > > > > > > On Apr 8, 5:29 pm, Appigo Support <[email protected]> wrote:
> > > > > > > > Aly,
>
> > > > > > > > Please let us know if the steps we gave you worked or not.
>
> > > > > > > > The Appigo Team
> > > > > > > > --
> > > > > > > > Appigo Support
> > > > > > > > [email protected]
>
> > > > > > > > Learn more about Todo (task management made
>
> ...
>
> read more »

-- 
Learn more about Todo (task management made simple), Notebook (notes available 
everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: 
http://www.appigo.com/

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