Aly, Try disabling the connection to the beehive server and see if you get the same error.
Let us know what the outcome is, The Appigo Team -- Appigo Support [email protected] Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ Follow the latest from Appigo on Facebook: http://www.tinyurl.com/appigo-fb Follow the latest from Appigo on Twitter: http://twitter.com/appigo Participate with Appigo and our community using the following Google groups: http://groups.google.com/group/appigo-todo/ http://groups.google.com/group/appigo-notebook/ http://groups.google.com/group/appigo-accufuel/ On Tue, Apr 13, 2010 at 7:27 PM, abouetta <[email protected]> wrote: > I am trying to sync between outlook (no tasks on it) and Todo with all > of my tasks, and this task exists in the phone. > > No other programs sync with outlook, but it may be sync with the > server (beehive) > > It is work laptop, but I have full access over it. > > I installed it with my user account (member if admins user group) but > not with admin user itself. > > What do you think? > > > Thanks, > > > On Apr 13, 12:43 pm, Appigo Support <[email protected]> wrote: > > Aly, > > > > This error: "Error (61) updateTask: Unable to update task. Task not > found" > > usually happens when Appigo Sync can't find or modify one or more of your > > tasks. > > > > Do you have any other programs that sync with Outlook? > > Are you using a work or home computer? > > Did you install Appigo Sync under an admin account? > > > > The Appigo Team > > -- > > Appigo Support > > [email protected] > > > > Learn more about Todo (task management made simple), Notebook (notes > > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's > > website:http://www.appigo.com/ > > > > Follow the latest from Appigo on Facebook: > http://www.tinyurl.com/appigo-fb > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > Participate with Appigo and our community using the following Google > groups: > http://groups.google.com/group/appigo-todo/http://groups.google.com/group/appigo-notebook/http://groups.google.com/group/appigo-accufuel/ > > > > > > > > On Mon, Apr 12, 2010 at 5:47 PM, abouetta <[email protected]> wrote: > > > Dears, > > > > > I had faced a very strange scenario today! I don't want to say that > > > Appigo is buggy or unreliable and jump to conclusions, but I will tell > > > you what happened in details then I will be waiting your urgent > > > support. > > > > > Yesterday, I started finally to depend on Todo, and I started to > > > update the tasks I got sync from Outlook then I started to create > > > contexts and lists to organize them and every thing was OK when I sync > > > them back with Outlook to reflect new tasks and updates. > > > > > Today, from 1 hour ago, I was syncing again with Outlook as I did new > > > updates on Todo, but I found that not all tasks are synced with > > > Outlook, I have 41 on Todo and only 24 on Outlook, then I opened the > > > log, and the surprise was that I found the same exception I got before > > > and you told me to update Office with the patch and reinstall appigo > > > sync, so it was very strange, why this happened!!! > > > > > This is not the end of the story, it is just the dramatic start! > > > > > When I saw the same exception message, I thought to uninstall appigo > > > sync and reinstall the office batch then reinstall appigo, I did so, > > > and tried to sync again and no task was synced from todo to out look, > > > the only crisis happened was that all tasks from outlook are copied to > > > Todo and things are duplicated, and all contexts and lists I created > > > before were removed from Todo app. > > > > > Then after that, I deleted all tasks on Outlook and deleted all > > > duplicated tasks on Todo, and then I tried to sync again, but > > > unfortunately I got an error from Todo saying: "error: check settings" > > > > > I forwarded the log file from iPhone to support mail, and here is > > > another copy: > > > -- Synchronization Log -- > > >100413 1:27:21: ========== Appigo Desktop Sync ========== > > >100413 1:27:22: Checking AppigoSync version > > >100413 1:27:22: Starting Sync Session > > >100413 1:27:22: Platform: Microsoft Windows NT 5.1.2600 Service Pack 3 > > >100413 1:27:22: Service: Outlook:12.0.0.6514 > > >100413 1:27:22: Checking the desktop time stamps > > >100413 1:27:22: Syncing Lists > > >100413 1:27:22: 0 lists found on desktop > > >100413 1:27:22: 1 lists found in Todo > > >100413 1:27:22: Syncing Contexts > > >100413 1:27:23: 0 contexts found on desktop > > >100413 1:27:23: 0 contexts found in Todo > > >100413 1:27:23: Syncing Tasks from desktop > > >100413 1:27:23: 0 tasks to sync on desktop > > >100413 1:27:23: 1 tasks to sync on desktop > > >100413 1:27:23: 0 tasks deleted on desktop > > >100413 1:27:23: Syncing tasks to the desktop > > >100413 1:27:23: 21 tasks needing sync in Todo > > >100413 1:27:23: Error (61) updateTask: Unable to update task. Task not > > > found: Army > > >100413 1:27:23: Error 61 updating task 'Army' to Appigo Sync > > >100413 1:27:23: ----------------------------------------------- > > > > > Also a copy of appigo sync app log here: > > > > > 4/13/2010 1:30:02 AM,Sync Session Timed out > > > 4/13/2010 1:30:02 AM,** Outlook Sync started ** > > > 4/13/2010 1:30:02 AM,Syncing folders done: 1 Outlook folders, 1 Todo > > > lists, 0 Todo deleted lists (archived) > > > 4/13/2010 1:30:02 AM,Syncing tasks done: 110 Outlook tasks, 110 Todo > > > tasks, 30 Todo deleted tasks (archived) > > > 4/13/2010 1:30:02 AM,** Outlook Sync Finished ** > > > 4/13/2010 1:30:03 AM,** Outlook Sync started ** > > > 4/13/2010 1:30:03 AM,Syncing folders done: 1 Outlook folders, 1 Todo > > > lists, 0 Todo deleted lists (archived) > > > 4/13/2010 1:30:03 AM,Syncing tasks done: 110 Outlook tasks, 110 Todo > > > tasks, 30 Todo deleted tasks (archived) > > > 4/13/2010 1:30:03 AM,** Outlook Sync Finished ** > > > 4/13/2010 1:30:03 AM,getCalendars returned 1 lists > > > 4/13/2010 1:30:03 AM,getContexts returned 0 contexts > > > 4/13/2010 1:30:03 AM,getTasks returned 0 tasks > > > 4/13/2010 1:30:03 AM,getTasks (completed) returned 1 tasks > > > 4/13/2010 1:30:03 AM,getDeletedTasks returned 0 tasks > > > 4/13/2010 1:30:19 AM,Sync Session Timed out > > > 4/13/2010 1:30:19 AM,** Outlook Sync started ** > > > 4/13/2010 1:30:19 AM,Syncing folders done: 1 Outlook folders, 1 Todo > > > lists, 0 Todo deleted lists (archived) > > > 4/13/2010 1:30:19 AM,Syncing tasks done: 110 Outlook tasks, 110 Todo > > > tasks, 30 Todo deleted tasks (archived) > > > 4/13/2010 1:30:19 AM,** Outlook Sync Finished ** > > > ================================================================== > > > > > I don't know what to do! > > > > > I can uninstall every thing and reinstall, but my problem will be that > > > how I use appigo Todo the proper way to avoid such crashes, this is > > > very dangerous, and I can't trust unreliable app to hold my todo > > > actions, for my business and personal use, it is big problem, so you > > > have to help me get every thing running properly again , and let me > > > know how to avoid crashes, and be on the safe side, until you build a > > > solid sync mechanism without such fatal bugs! > > > > > Appreciate your understanding. > > > > > Thanks. > > > > > On Apr 12, 6:37 pm, Appigo Support <[email protected]> wrote: > > > > Aly, > > > > > > Could you please send us your Appigo Sync Logs as shown here: > > >http://groups.google.com/group/appigo-todo/web/collecting-windows-app. > .. > > > > > > The Appigo Team > > > > -- > > > > Appigo Support > > > > [email protected] > > > > > > Learn more about Todo (task management made simple), Notebook (notes > > > > available everywhere), and AccuFuel (fuel efficiency tracker) on > Appigo's > > > > website:http://www.appigo.com/ > > > > > > Follow the latest from Appigo on Facebook: > > >http://www.tinyurl.com/appigo-fb > > > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > > > Participate with Appigo and our community using the following Google > > > groups: > > >http://groups.google.com/group/appigo-todo/http://groups.google.com/g. > .. > > > > > > On Fri, Apr 9, 2010 at 10:20 AM, abouetta <[email protected]> > wrote: > > > > > I have tested it and apparently worked fine. > > > > > > > But I have a new issue, notes associated with tasks on Outlook 2007 > is > > > > > transferred correctly to Todo app, but when I do any update on them > on > > > > > Todo app then sync it, the updates are not reflected on outlook. > > > > > > > So the updates for notes associated with tasks, are updatable from > one > > > > > side, which is outlook side only not Todo App. > > > > > > > Do you have any idea? > > > > > > > Thanks. > > > > > > > On Apr 8, 5:29 pm, Appigo Support <[email protected]> wrote: > > > > > > Aly, > > > > > > > > Please let us know if the steps we gave you worked or not. > > > > > > > > The Appigo Team > > > > > > -- > > > > > > Appigo Support > > > > > > [email protected] > > > > > > > > Learn more about Todo (task management made simple), Notebook > (notes > > > > > > available everywhere), and AccuFuel (fuel efficiency tracker) on > > > Appigo's > > > > > > website:http://www.appigo.com/ > > > > > > > > Follow the latest from Appigo on Facebook: > > > > >http://www.tinyurl.com/appigo-fb > > > > > > > > Follow the latest from Appigo on Twitter: > http://twitter.com/appigo > > > > > > > > Participate with Appigo and our community using the following > Google > > > > > groups: > > > > > > http://groups.google.com/group/appigo-todo/http://groups.google.com/g. > > > .. > > > > > > > > On Wed, Apr 7, 2010 at 4:41 PM, abouetta <[email protected]> > > > wrote: > > > > > > > Please help me!!!! > > > > > > > > > Just tell me when you can give me some attention!!! > > > > > > > > > On Apr 7, 12:26 am, abouetta <[email protected]> wrote: > > > > > > > > Hi all, > > > > > > > > > > Do you have any updates? > > > > > > > > > > Thanks. > > > > > > > > > > On Apr 3, 11:55 pm, abouetta <[email protected]> wrote: > > > > > > > > > > > Hi, > > > > > > > > > > > I need your support and advice as I have the following > problem > > > with > > > > > > > > > appigo sync with outlook 2007: > > > > > > > > > > > - I have installed appigo sync tool on windows xp sp3 and > .net > > > 3.5 > > > > > > > > > sp1, and installed latest appigo version and bonjour tool, > I > > > use > > > > > > > > > outlook 2007 without exchange. > > > > > > > > > > > - When I try to sync my todo iphone app (latest version > 3.4.2) > > > with > > > > > > > > > outlook 2007 todo list, items don't sync from iphone to > outlook > > > by > > > > > any > > > > > > > > > mean, and from outlook to iphone only sync the first time > and > > > any > > > > > > > > > updates don't reflect any more. > > > > > > > > > > > The appigo log is as the following: > > > > > > =========================================================================== > == > > > > > > > > > 4/3/2010 11:47:55 PM,** Outlook Sync started ** > > > > > > > > > 4/3/2010 11:47:56 PM,Syncing folders done: 1 Outlook > folders, 3 > > > > > Todo > > > > > > > > > lists, 2 Todo deleted lists (archived) > > > > > > > > > 4/3/2010 11:47:56 PM,System.ArgumentNullException: Value > cannot > > > be > > > > > > > > > null. > > > > > > > > > Parameter name: key > > > > > > > > > at > > > > > System.ThrowHelper.ThrowArgumentNullException(ExceptionArgument > > > > > > > > > argument) > > > > > > > > > at > System.Collections.Generic.Dictionary`2.FindEntry(TKey > > > key) > > > > > > > > > at Appigo_Sync.OutlookSyncService.syncTasks() > > > > > > > > > at Appigo_Sync.OutlookSyncService.doFullSync() > > > > > > > > > 4/3/2010 11:47:56 PM,** Outlook Sync Finished ** > > > > > > > > > 4/3/2010 11:47:56 PM,getCalendars returned 3 lists > > > > > > > > > 4/3/2010 11:47:56 > > > > ... > > > > read more ยป > > -- > Learn more about Todo (task management made simple), Notebook (notes > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's > website: http://www.appigo.com/ > > You received this message because you are subscribed to the Google > Groups "Appigo Todo" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/appigo-todo?hl=en > > To unsubscribe, reply using "remove me" as the subject. > -- Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ You received this message because you are subscribed to the Google Groups "Appigo Todo" group. 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