Aly, Do you remember running any updates, installing/uninstalling any software, or having any other changes in your computer and network between the time the sync was working and when it stopped?
It seems very odd that it would just stop working. The Appigo Team -- Appigo Support [email protected] Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ Follow the latest from Appigo on Facebook: http://www.tinyurl.com/appigo-fb Follow the latest from Appigo on Twitter: http://twitter.com/appigo Participate with Appigo and our community using the following Google groups: http://groups.google.com/group/appigo-todo/ http://groups.google.com/group/appigo-notebook/ http://groups.google.com/group/appigo-accufuel/ On Sun, Apr 18, 2010 at 5:43 PM, abouetta <[email protected]> wrote: > Any updates please? > > > > On Apr 16, 3:18 am, abouetta <[email protected]> wrote: > > I did try and still have the same problem. > > > > :( :( > > > > It already was working before at the same time with beehive dont know > > what is going on now, pls review the scenario and logs again may be > > you can get new idea! > > > > Thanks for help. > > > > On Apr 14, 8:53 pm, Appigo Support <[email protected]> wrote: > > > > > > > > > Aly, > > > > > Try disabling the connection to the beehive server and see if you get > the > > > same error. > > > > > Let us know what the outcome is, > > > > > The Appigo Team > > > -- > > > Appigo Support > > > [email protected] > > > > > Learn more about Todo (task management made simple), Notebook (notes > > > available everywhere), and AccuFuel (fuel efficiency tracker) on > Appigo's > > > website:http://www.appigo.com/ > > > > > Follow the latest from Appigo on Facebook: > http://www.tinyurl.com/appigo-fb > > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > > Participate with Appigo and our community using the following Google > groups: > http://groups.google.com/group/appigo-todo/http://groups.google.com/g... > > > > > On Tue, Apr 13, 2010 at 7:27 PM, abouetta <[email protected]> wrote: > > > > I am trying to sync betweenoutlook(no tasks on it) and Todo with all > > > > of my tasks, and this task exists in the phone. > > > > > > No other programs sync withoutlook, but it may be sync with the > > > > server (beehive) > > > > > > It is work laptop, but I have full access over it. > > > > > > I installed it with my user account (member if admins user group) but > > > > not with admin user itself. > > > > > > What do you think? > > > > > > Thanks, > > > > > > On Apr 13, 12:43 pm, Appigo Support <[email protected]> wrote: > > > > > Aly, > > > > > > > This error: "Error (61) updateTask: Unable to update task. Task not > > > > found" > > > > > usually happens when Appigo Sync can't find or modify one or more > of your > > > > > tasks. > > > > > > > Do you have any other programs that sync withOutlook? > > > > > Are you using a work or home computer? > > > > > Did you install Appigo Sync under an admin account? > > > > > > > The Appigo Team > > > > > -- > > > > > Appigo Support > > > > > [email protected] > > > > > > > Learn more about Todo (task management made simple), Notebook > (notes > > > > > available everywhere), and AccuFuel (fuel efficiency tracker) on > Appigo's > > > > > website:http://www.appigo.com/ > > > > > > > Follow the latest from Appigo on Facebook: > > > >http://www.tinyurl.com/appigo-fb > > > > > > > Follow the latest from Appigo on Twitter:http://twitter.com/appigo > > > > > > > Participate with Appigo and our community using the following > Google > > > > groups: > > > > > http://groups.google.com/group/appigo-todo/http://groups.google.com/g... > > > > > > > On Mon, Apr 12, 2010 at 5:47 PM, abouetta <[email protected]> > wrote: > > > > > > Dears, > > > > > > > > I had faced a very strange scenario today! I don't want to say > that > > > > > > Appigo is buggy or unreliable and jump to conclusions, but I will > tell > > > > > > you what happened in details then I will be waiting your urgent > > > > > > support. > > > > > > > > Yesterday, I started finally to depend on Todo, and I started to > > > > > > update the tasks I got sync fromOutlookthen I started to create > > > > > > contexts and lists to organize them and every thing was OK when I > sync > > > > > > them back withOutlookto reflect new tasks and updates. > > > > > > > > Today, from 1 hour ago, I was syncing again withOutlookas I did > new > > > > > > updates on Todo, but I found that not all tasks are synced with > > > > > >Outlook, I have 41 on Todo and only 24 onOutlook, then I opened > the > > > > > > log, and the surprise was that I found the same exception I got > before > > > > > > and you told me to update Office with the patch and reinstall > appigo > > > > > > sync, so it was very strange, why this happened!!! > > > > > > > > This is not the end of the story, it is just the dramatic start! > > > > > > > > When I saw the same exception message, I thought to uninstall > appigo > > > > > > sync and reinstall the office batch then reinstall appigo, I did > so, > > > > > > and tried to sync again and no task was synced from todo to out > look, > > > > > > the only crisis happened was that all tasks fromoutlookare copied > to > > > > > > Todo and things are duplicated, and all contexts and lists I > created > > > > > > before were removed from Todo app. > > > > > > > > Then after that, I deleted all tasks onOutlookand deleted all > > > > > > duplicated tasks on Todo, and then I tried to sync again, but > > > > > > unfortunately I got an error from Todo saying: "error: check > settings" > > > > > > > > I forwarded the log file from iPhone to support mail, and here is > > > > > > another copy: > > > > > > -- Synchronization Log -- > > > > > >100413 1:27:21: ========== Appigo Desktop Sync ========== > > > > > >100413 1:27:22: Checking AppigoSync version > > > > > >100413 1:27:22: Starting Sync Session > > > > > >100413 1:27:22: Platform: Microsoft Windows NT 5.1.2600 Service > Pack 3 > > > > > >100413 1:27:22: Service:Outlook:12.0.0.6514 > > > > > >100413 1:27:22: Checking the desktop time stamps > > > > > >100413 1:27:22: Syncing Lists > > > > > >100413 1:27:22: 0 lists found on desktop > > > > > >100413 1:27:22: 1 lists found in Todo > > > > > >100413 1:27:22: Syncing Contexts > > > > > >100413 1:27:23: 0 contexts found on desktop > > > > > >100413 1:27:23: 0 contexts found in Todo > > > > > >100413 1:27:23: Syncing Tasks from desktop > > > > > >100413 1:27:23: 0 tasks to sync on desktop > > > > > >100413 1:27:23: 1 tasks to sync on desktop > > > > > >100413 1:27:23: 0 tasks deleted on desktop > > > > > >100413 1:27:23: Syncing tasks to the desktop > > > > > >100413 1:27:23: 21 tasks needing sync in Todo > > > > > >100413 1:27:23: Error (61) updateTask: Unable to update task. Task > not > > > > > > found: Army > > > > > >100413 1:27:23: Error 61 updating task 'Army' to Appigo Sync > > > > > >100413 1:27:23: ----------------------------------------------- > > > > > > > > Also a copy of appigo sync app log here: > > > > > > > > 4/13/2010 1:30:02 AM,Sync Session Timed out > > > > > > 4/13/2010 1:30:02 AM,**OutlookSync started ** > > > > > > 4/13/2010 1:30:02 AM,Syncing folders done: 1Outlookfolders, 1 > Todo > > > > > > lists, 0 Todo deleted lists (archived) > > > > > > 4/13/2010 1:30:02 AM,Syncing tasks done: 110Outlooktasks, 110 > Todo > > > > > > tasks, 30 Todo deleted tasks (archived) > > > > > > 4/13/2010 1:30:02 AM,**OutlookSync Finished ** > > > > > > 4/13/2010 1:30:03 AM,**OutlookSync started ** > > > > > > 4/13/2010 1:30:03 AM,Syncing folders done: 1Outlookfolders, 1 > Todo > > > > > > lists, 0 Todo deleted lists (archived) > > > > > > 4/13/2010 1:30:03 AM,Syncing tasks done: 110Outlooktasks, 110 > Todo > > > > > > tasks, 30 Todo deleted tasks (archived) > > > > > > 4/13/2010 1:30:03 AM,**OutlookSync Finished ** > > > > > > 4/13/2010 1:30:03 AM,getCalendars returned 1 lists > > > > > > 4/13/2010 1:30:03 AM,getContexts returned 0 contexts > > > > > > 4/13/2010 1:30:03 AM,getTasks returned 0 tasks > > > > > > 4/13/2010 1:30:03 AM,getTasks (completed) returned 1 tasks > > > > > > 4/13/2010 1:30:03 AM,getDeletedTasks returned 0 tasks > > > > > > 4/13/2010 1:30:19 AM,Sync Session Timed out > > > > > > 4/13/2010 1:30:19 AM,**OutlookSync started ** > > > > > > 4/13/2010 1:30:19 AM,Syncing folders done: 1Outlookfolders, 1 > Todo > > > > > > lists, 0 Todo deleted lists (archived) > > > > > > 4/13/2010 1:30:19 AM,Syncing tasks done: 110Outlooktasks, 110 > Todo > > > > > > tasks, 30 Todo deleted tasks (archived) > > > > > > 4/13/2010 1:30:19 AM,**OutlookSync Finished ** > > > > > > > ================================================================== > > > > > > > > I don't know what to do! > > > > > > > > I can uninstall every thing and reinstall, but my problem will be > that > > > > > > how I use appigo Todo the proper way to avoid such crashes, this > is > > > > > > very dangerous, and I can't trust unreliable app to hold my todo > > > > > > actions, for my business and personal use, it is big problem, so > you > > > > > > have to help me get every thing running properly again , and let > me > > > > > > know how to avoid crashes, and be on the safe side, until you > build a > > > > > > solid sync mechanism without such fatal bugs! > > > > > > > > Appreciate your understanding. > > > > > > > > Thanks. > > > > > > > > On Apr 12, 6:37 pm, Appigo Support <[email protected]> wrote: > > > > > > > Aly, > > > > > > > > > Could you please send us your Appigo Sync Logs as shown here: > > > > > > > http://groups.google.com/group/appigo-todo/web/collecting-windows-app. > > > > .. > > > > > > > > > The Appigo Team > > > > > > > -- > > > > > > > Appigo Support > > > > > > > [email protected] > > > > > > > > > Learn more about Todo (task management made simple), Notebook > (notes > > > > > > > available everywhere), and AccuFuel (fuel efficiency tracker) > on > > > > Appigo's > > > > > > > website:http://www.appigo.com/ > > > > > > > > > Follow the latest from Appigo on Facebook: > > > > > >http://www.tinyurl.com/appigo-fb > > > > > > > > > Follow the latest from Appigo on Twitter: > http://twitter.com/appigo > > > > > > > > > Participate with Appigo and our community using the following > Google > > > > > > groups: > > > > > > > http://groups.google.com/group/appigo-todo/http://groups.google.com/g. > > > > .. > > > > > > > > > On Fri, Apr 9, 2010 at 10:20 AM, abouetta <[email protected] > > > > > > wrote: > > > > > > > > I have tested it and apparently worked fine. > > > > > > > > > > But I have a new issue, notes associated with tasks > onOutlook2007 > > > > is > > > > > > > > transferred correctly to Todo app, but when I do any update > on them > > > > on > > > > > > > > Todo app then sync it, the updates are not reflected > onoutlook. > > > > > > > > > > So the updates for notes associated with tasks, are updatable > from > > > > one > > > > > > > > side, which isoutlookside only not Todo App. > > > > > > > > > > Do you have any idea? > > > > > > > > > > Thanks. > > > > > > > > > > On Apr 8, 5:29 pm, Appigo Support <[email protected]> > wrote: > > > > > > > > > Aly, > > > > > > > > > > > Please let us know if the steps we gave you worked or not. > > > > > > > > > > > The Appigo Team > > > > > > > > > -- > > > > > > > > > Appigo Support > > > > > > > > > [email protected] > > > > > > > > > > > Learn more about Todo (task management made > > > > ... > > > > read more ยป > > -- > Learn more about Todo (task management made simple), Notebook (notes > available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's > website: http://www.appigo.com/ > > You received this message because you are subscribed to the Google > Groups "Appigo Todo" group. > To post to this group, send email to [email protected] > To unsubscribe from this group, send email to > [email protected] > For more options, visit this group at > http://groups.google.com/group/appigo-todo?hl=en > -- Learn more about Todo (task management made simple), Notebook (notes available everywhere), and AccuFuel (fuel efficiency tracker) on Appigo's website: http://www.appigo.com/ You received this message because you are subscribed to the Google Groups "Appigo Todo" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/appigo-todo?hl=en
