Sam,
When my TrippLite UPS battery went bad and it no longer provided backup
power, it was still working as a surge protector. Since we have storms
around here with lightning 12 of the 12 months of the year, I did not
want to leave my system unprotected. But I didn't have to. TrippLite
sent the replacement UPS along with the RMA and a prepaid return lable
to ship the bad unit back to them.
When my Travan tape drive went bad I couldn't really use it to store
data any longer, but it would read the backup files. It wouldn't have
been too inconvenient to ship the drive back and wait for a replacement,
but I didn't have to. HP [who bought out Colorado] sent the replacement
along with an RMA and a pre-paid return lable to ship the bad unit back
to them.
That, sir, is why a decent auto shop provides you with a loaner. That
is why Enterprise Car Rental picks you up and drives you to their office
to complete the paperwork. And every time I'm in the hospital it *is* a
vacation for me: I don't have to cook, clean house, make the bed or do
the laundry; my meals are brought to me and the mess afterwards quickly
removed; I receive clean sheets on my bed every day; clean clothing is
provided every day, or more often if I request it; if my hair needs
brushing and my arms are tired, I have someone to do that for me; I even
have someone who will scratch my back when it itches.
You're doing something wrong if you're not getting that level of
service. :>
l.d.
====
On Fri, 13 Apr 2001 04:35:22 -0500, Sam Ewalt wrote:
> On Thu, 12 Apr 2001 14:55:19 -0500, L.D. Best wrote:
>> While they are "fixing" it, how the @#$!!!! do they expect me to use my
>> computer? I'm working on how I'm going to ask *that* particular
>> question ... then I'll try to remember to cc the list.
> If you ever figure out how to use something while it is being repaired
> *please* let us know. That way we could all drive our cars while they
> are being repaired or go on vacation while in the hospital for surgery.
> Talk about multi-tasking!
> Sam Ewalt
> Croswell, Michigan, USA
> -- Arachne V1.70;rev.3, NON-COMMERCIAL copy, http://arachne.cz/
-- Arachne V1.70;rev.3, NON-COMMERCIAL copy, http://arachne.cz/
