> On Dec 16, 2021, at 12:57 , Amy Potter <[email protected]> wrote: > > Hi all, > > Opinions were fairly divided here, but it sounds like a decent number of you > may be open to or prefer if we made adding an abuse URL optional, and keeping > the abuse POC as mandatory. I've edited the text of this draft policy in that > direction. Please let me know what you think.
I suggest require at least one of the two. An organization that has a (working) abuse URL should not be forced to maintain an abuse POC IMHO. While I think the text below is a step towards a good solution, I do not think it is quite there yet. Owen > Amy > Section 2.12- add “Organizations may provide an optional abuse URL for > reporting abuse.” to end of paragraph. > Section 4.2.3.7.3.2: add “and may have an optional abuse URL” after “Each > private downstream residential reassignment must have accurate upstream Abuse > and Technical POCs” so the sentence reads… > “Each private downstream residential reassignment must have accurate upstream > Abuse and Technical POCs and may have an optional abuse URL visible on the > WHOIS or Distributed Information Service record for that block.” > Section 6.5.5.3.1: add “and may have an optional abuse URL” after “Each > private downstream residential reassignment must have accurate upstream Abuse > and Technical POCs” so that the sentence reads... > “Each private downstream residential reassignment must have accurate > upstream Abuse and Technical POCs and may have an optional abuse URL visible > on the WHOIS or Distributed Information Service record for that block.” > > > > > On Tue, Oct 26, 2021 at 4:18 PM ARIN <[email protected] <mailto:[email protected]>> > wrote: > On 21 October 2021, the ARIN Advisory Council (AC) accepted "ARIN-prop-303: > Make Abuse Contact Useful" as a Draft Policy. > > > > Draft Policy ARIN-2021-7 is below and can be found at: > > > > https://www.arin.net/participate/policy/drafts/2021_7/ > <https://www.arin.net/participate/policy/drafts/2021_7/> > > > You are encouraged to discuss all Draft Policies on PPML. The AC will > evaluate the discussion in order to assess the conformance of this draft > policy with ARIN's Principles of Internet number resource policy as stated in > the Policy Development Process (PDP). Specifically, these principles are: > > > > * Enabling Fair and Impartial Number Resource Administration > > * Technically Sound > > * Supported by the Community > > > > The PDP can be found at: > > > > https://www.arin.net/participate/policy/pdp/ > <https://www.arin.net/participate/policy/pdp/> > > > Draft Policies and Proposals under discussion can be found at: > > > > https://www.arin.net/participate/policy/drafts/ > <https://www.arin.net/participate/policy/drafts/> > > > Regards, > > > > Sean Hopkins > > Senior Policy Analyst > > American Registry for Internet Numbers (ARIN) > > > > Draft Policy ARIN-2021-7: Make Abuse Contact Useful > > > > Problem Statement: > > > > ARIN’s process of attaching an abuse contact to resource records is of > limited utility. The phone number is often an unmanned voicemail that refers > the caller to a web page while the email address is commonly an > auto-responder which does the same. Because the emails often involve > problematic content they can get lost in filters making it hard to even find > the URL let alone get an abuse report to go through. This is further > exacerbated by folks who write programs to automatically generate unverified > abuse reports and email them to the ARIN contact, flooding the mailbox with > useless reports that no human being is assigned to look through. > > > > With responsible network providers, the process for dealing with network > abuse instead usually starts with a web page. The web page provides > instructions and may offer forms for describing the abuse and uploading > supporting material of the nature that the service provider needs in order to > take action. > > > > It would be helpful for ARIN to support the abuse reporting process they > actually use. > > > > Policy statement: > > > > Strike - > > > > From 2.12 “and one valid abuse” > > > > From 3.6.2 “Abuse” > > > > Add: > > > > 2.1.2 To “organization information must include…zip code equivalent,” add “an > abuse reporting URL” > > > > 4.2.3.7.3.2: replace “upstream Abuse and Technical POCs " with “upstream > Technical POCs and URLs for reporting abuse” > > > > 6.5.5.3.1: replace “upstream Abuse and Technical POCs " with “upstream > Technical POCs and URLs for reporting abuse” > > > > Timetable for implementation: Whenever > > > > Anything Else: > > > > Initial implementation suggested to replace the abuse POC with a URL pointing > to ARIN’s display of the same POC record which was used for abuse reporting. > Should support multiple URLs so that if desired an organization can specify > both “mailto:somebody@here <mailto:somebody@here>” and “tel:1234567” if > that’s how they actually want abuse reported to them. > > > > _______________________________________________ > ARIN-PPML > You are receiving this message because you are subscribed to > the ARIN Public Policy Mailing List ([email protected] > <mailto:[email protected]>). > Unsubscribe or manage your mailing list subscription at: > https://lists.arin.net/mailman/listinfo/arin-ppml > <https://lists.arin.net/mailman/listinfo/arin-ppml> > Please contact [email protected] <mailto:[email protected]> if you experience any > issues. > _______________________________________________ > ARIN-PPML > You are receiving this message because you are subscribed to > the ARIN Public Policy Mailing List ([email protected]). > Unsubscribe or manage your mailing list subscription at: > https://lists.arin.net/mailman/listinfo/arin-ppml > Please contact [email protected] if you experience any issues.
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