Title: "HP vs. Remedy" - License Costs
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Hello list,

perhaps someone has some insights regarding the following : comparance of License costs between HP OpenView (Service Desk and custom) and Remedy (ITSM and custom).

At a slide it says that HP is doing marketing with saying "we are cheaper" - at a partner's Remedy presentation there was also a slide showing that HP in fact is more expensive ... it was a bad translated one though and therefore the point could not be understood.

To my understanding licensing works the follows :

Remedy
User
- needs a floating or fixed license ( for custom applications, for the general right to access bought applications )

Application
- each module needs a floating license ( AM, CM, ... )
- question : are there fixed/named application licenses for users too ?


HP
User
- general license need for accessing HP OpenView custom applications and/or bought applications ? ( don't know )

Application
- only one SD license is needed, covering all included modules
- there are also named licenses available, so user is licensed as well ?


...so with that basic understanding, Remedy is actually being *way more expensive* due to having to license each module.


Does anyone have any insights regarding the license module comparence, or might be able to explain why Remedy is actually being cheaper ? :-)


Thanks so much in advance,

Robert


..........................................................
Mit freundlichem Gruß / Kind regards
Robert Kern
Siemens VDO Automotive AG
SV IO CW PD
Sodener Straße 9
65824 Schwalbach
Germany
Tel. +49 619 687 2546
Fax +49 619 687 792 546
E-Mail: [EMAIL PROTECTED]
Internet: http://www.siemensvdo.com
 

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