James, the Midtier documentation states:
pg. 17 - Before you install the mid tier, install the following components. (See the preinstallation considerations [if any] for these components in the sections that follow.) - Java Software Developers Kit (SDK), which is available from the appropriate third-party vendors site. Install the Java SDK before you install the web server. pg. 18 - Java Server Pages (JSP) engine (Optional) If you are not using ServletExec 5.0, which is bundled with the mid tier installation, you must install and enable your supported JSP engine before you install the mid tier. The Tomcat whitepaper also states that you need the SDK. I don't think JRE is sufficient. I was going to use Tomcat since it has a smaller footprint than IIS or even Apache. I believe I still need a webserver, even if I install the ServletEngine from Remedy. After uninstalling Midtier, Tomcat and JDK and reinstalling them, I am now back to where I was yesterday. Tomcat is running and showing the correct Java version. I can get to the Midtier configuration tool and make changes, but I still cannot login to Midtier as a user. ARERR [623] Authentication failed. This happens with both Demo which has a static password as well as any other user who is external authentication via AREA LDAP. It works fine from the client. I tried with both Authetication Server blank and with the name of my ARS server and get the same error. Any suggestions ? Rgds, Chris _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
