Re: Remedy Support Website

[Lucero, Michelle - IST contractor]

** Hello, Dudes and Dudettes;   I truly believe that their support site is going to have issues for at least the next 24 hours until they work out the kinks.   I'm going to try really hard to be patient.   Calling Customer Support is making the long-distance companies a lot of money, today.  Well, I would submit my case on the web, but...   Michelle From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gillman, Chris Sent: Monday, October 16, 2006 4:02 PM To: arslist@ARSLIST.ORG Subject: Remedy Support Website ** Listers,   So is anyone else experiencing really bad problems with the support website. Particularly, logging in? I’ve tried everything… using the email address associated to my old loginid, re-registering, calling support to which I received a “let me put in a ticket” answer. Nothing works. I get the “ERROR: The User Name/Password combination you entered is not valid. Please try again. If you have forgotten your password, select the Forgot my Password link.”   Even tried the “Forgot my Password” link, and it doesn’t give me anything. Like I said, I even tried re-registering, and I can’t even get INTO the website. I’m also getting these IMAGEMAP errors every so often now when I go to the website. Any ideas?   v/r   Chris __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___