Re: Remedy Support Website

[Luke, Brian]

** I was experiencing this over the weekend and this AM, but it seems to be better now. I did notice that if you click to a non-Remedy area (BMC Distributed, Marimba, etc...), and you didn't have support for that area before, it gives you an cryptic error message about not having an ID for that area, and of course Remedy is not the first area listed! Searching for an ARS patch seems very broken to me Getting back out of KB Search results means using the browser back buttons/history as well.   -Brian From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gillman, Chris Sent: Monday, October 16, 2006 2:02 PM To: arslist@ARSLIST.ORG Subject: Remedy Support Website ** Listers,   So is anyone else experiencing really bad problems with the support website. Particularly, logging in? I’ve tried everything… using the email address associated to my old loginid, re-registering, calling support to which I received a “let me put in a ticket” answer. Nothing works. I get the “ERROR: The User Name/Password combination you entered is not valid. Please try again. If you have forgotten your password, select the Forgot my Password link.”   Even tried the “Forgot my Password” link, and it doesn’t give me anything. Like I said, I even tried re-registering, and I can’t even get INTO the website. I’m also getting these IMAGEMAP errors every so often now when I go to the website. Any ideas?   v/r   Chris __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___