Jase, I have seen company archives any closed ticket which is 18 months or older. Here in Alliance Bernstein, we use 24 months. People needs to report on up to 2 years of data, that's why we use 24months. Our Remedy system performance looks fine with 24months archiving. (knock wood) Jason Niu
Sr. Remedy System Engineer Remedy System & Operation GETS - Enterprise Systems Management Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 135 W 50th Street, NYC,NY,10020 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jase Brandon Sent: Thursday, November 30, 2006 12:11 PM To: [email protected] Subject: [ARSLIST] Archiving Data in Remedy ** Hello Listers, I am looking for best practices and ideas for the beginning of Remedy data archival. We have had Remedy here for almost a year and are beginning to look into data archival options. Can anyone share ideas or experiences? Thanks in Advance, ") Help Desk 6.0 Windows Jase Brandon Remedy Administration/Development Customer Support Systems Group Desk - (615) - 320-4494 Cell - (334) - 318-5426 [EMAIL PROTECTED] DaVita Inc. __20060125_______________________This posting was submitted with HTML in it___ ----------------------------------------- The information contained in this transmission may be privileged and confidential and is intended only for the use of the person(s) named above. If you are not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender immediately by reply e-mail and destroy all copies of the original message. Please note that we do not accept account orders and/or instructions by e-mail, and therefore will not be responsible for carrying out such orders and/or instructions. If you, as the intended recipient of this message, the purpose of which is to inform and update our clients, prospects and consultants of developments relating to our services and products, would not like to receive further e-mail correspondence from the sender, please "reply" to the sender indicating your wishes. In the U.S.: 1345 Avenue of the Americas, New York, NY 10105. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
