To use the MAPI protocol in the Email Engine you have to run the Email Engine
in a 32 bit Java
From the Compatibility matrix
Known Incompatibilities for Java
1. When running in a 64 bit JVM, the Email Engine cannot support the
MAPI protocol.
So you installed a 32 bit Java on the sever, created the 32 bit mail profile in
32 bit Outlook on the server for the user the Email Engine runs under, and
edited the emailstart.bat file to point to the 32 bit java?
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Harsh
Sent: Thursday, May 21, 2015 2:16 PM
To: [email protected]
Subject: Re: Pre install settings for MAPI not selected
**
Thanks a ton Rudiger,
But applying this KB still we are not able to connect with MAPI server. :(
Regards,
Harsh
-----Original Message-----
On Thu, May 21, 2015 at 6:08 PM, "Rüdiger Tams (priv)" <[email protected]> wrote:
**
Hi Harsh,
there is a Knowledgebase Entry available on the BMC side that maybe could help
you...
KA407873 - "How to configure the Email Engine using 64-bit Java to use the MAPI
protocol with 32-bit Java?"
Pls. have a look at it, this configuration is a little complex.
HTH
Regards
Rüdiger
-----Original Message-----
Harsh <[email protected]> hat am 21. Mai 2015 um 13:50 geschrieben:
**
Hi All,
We are having a situation where one of my team mate have installed ARS server
without selecting the "Require MAPI protocol support with AR System Email
Engine"
now we need to configure MAPI with our email box configurations, can you please
provide help over the same, i.e. what change we should do now to get it working.
--
Thanks & regards
“Harsh Chaudhary”
"Impatience never commanded success"
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