Hi Parshuram,

I have replaced the binaries and used 32 bits instead of 64 bit, i also
seen a post of yours where you have mentioned "JRE 7 is expecting
msvcr100.dll should be in path"

@LJ i have checked in registry it is pointing to correct JRE path.

Regards,
Harsh

On Fri, May 22, 2015 at 6:38 PM, Walunjkar, Parshuram <
[email protected]> wrote:

> **
>
> Harsh
>
> This is because  at the time of you installation you have selected 64 bit
> jre,  so installer has kept emaild.exe and aremaild.exe of 64 bit in the
> installation directory e.g C:\Program Files\BMC Software\ARSystem\AREmail
>
> So either you need to replace those 32 bit exe or you need install again.
>
>
>
> Hope this will helps you.
>
>
>
> Thanks
>
> Parshuram Walunjkar
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Harsh
> *Sent:* 22 May 2015 5:46:PM
>
> *To:* [email protected]
> *Subject:* Re: Pre install settings for MAPI not selected
>
>
>
> **
>
> Hi All,
>
>
>
> Thanks for your inputs now email is start going out from the server, but
> if i start emailstart.bat file from command prompt it starts working.
>
> But in case i try to start the email engine from services it gives error
> that email engine have started and stopped.
>
> Its been weird.
>
>
>
> Regards,
>
> Harsh
>
>
>
> On Fri, May 22, 2015 at 1:22 PM, Walunjkar, Parshuram <
> [email protected]> wrote:
>
> **
>
> Harsh,
>
> You need to follow the steps which mentioned in this mail thread.
>
>
>
> However at the time of you installation you have selected 64 bit jre,  so
> installer has kept emaild.exe and aremaild.exe of 64 bit in the
> installation directory e.g C:\Program Files\BMC Software\ARSystem\AREmail
>
> So either you need to replace those 32 bit exe or you need install again.
>
>
>
> Hope this will helps you.
>
>
>
> Thanks
>
> Parshuram Walunjkar
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *"Rüdiger Tams (priv)"
> *Sent:* 22 May 2015 12:02:PM
> *To:* [email protected]
> *Subject:* Re: Pre install settings for MAPI not selected
>
>
>
> **
>
> Harsh,
>
>
>
> pls. verify for the user you are using to connect to the Exchange server
> if the outlook client is installed.
>
> without the dlls you won't be able to connect to the server from your
> client machine (your ar server).
>
>
>
> As far as is remember the MAPI stuff (we are using IMAP or POP3) you need
> to create an
>
> exchange mail profile for this user.
>
>
>
> Workaround: use IMAP to read emails from Exchange server...
>
>
>
> HTH
>
> RT
>
> Jarl Grøneng <[email protected]> hat am 22. Mai 2015 um 06:35
> geschrieben:
>
> **
>
>
>
> Be sure that the user running the EmailEngine has the 32bit Java in
> JAVA_HOME. If it is poiting to 64bit EmailEngine failes to start, even if
> the EmailEngine is poited to the 32bit jvm.dll.
>
>
>
> --
>
> J
>
>
>
> 2015-05-21 21:16 GMT+02:00 Harsh <[email protected]>:
>
> **
>
> Thanks a ton Rudiger,
>
>
>
> But applying this KB still we are not able to connect with MAPI server. :(
>
>
>
> Regards,
>
> Harsh
>
>
>
> On Thu, May 21, 2015 at 6:08 PM, "Rüdiger Tams (priv)" <[email protected]>
> wrote:
>
> **
>
> Hi Harsh,
>
>
>
> there is a Knowledgebase Entry available on the BMC side that maybe could
> help you...
>
> KA407873 - "How to configure the Email Engine using 64-bit Java to use the
> MAPI protocol with 32-bit Java?"
>
>
>
> Pls. have a look at it, this configuration is a little complex.
>
>
>
> HTH
>
> Regards
>
> Rüdiger
>
>
>
>
>
> Harsh <[email protected]> hat am 21. Mai 2015 um 13:50 geschrieben:
>
> **
>
> Hi All,
>
>
>
> We are having a situation where one of my team mate have installed ARS
> server without selecting the "Require MAPI protocol support with AR System
> Email Engine"
>
>
>
> [image: Inline image 1]
>
>
>
>
>  now we need to configure MAPI with our email box configurations, can you
> please provide help over the same, i.e. what change we should do now to get
> it working.
>
>
>
> --
>
> *Thanks & regards*
> *“Harsh Chaudhary”*
> * "**Impatience never commanded success**"*
>
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
>
> --
>
> *Thanks & regards*
> *“Harsh Chaudhary”*
> * "**Impatience never commanded success**"*
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
>
> --
>
> *Thanks & regards*
> *“Harsh Chaudhary”*
> * "**Impatience never commanded success**"*
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>



-- 
*Thanks & regards*
*“Harsh Chaudhary”*
*"Impatience never commanded success**"*

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