Harsh This is because at the time of you installation you have selected 64 bit jre, so installer has kept emaild.exe and aremaild.exe of 64 bit in the installation directory e.g C:\Program Files\BMC Software\ARSystem\AREmail So either you need to replace those 32 bit exe or you need install again.
Hope this will helps you. Thanks Parshuram Walunjkar From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Harsh Sent: 22 May 2015 5:46:PM To: [email protected] Subject: Re: Pre install settings for MAPI not selected ** Hi All, Thanks for your inputs now email is start going out from the server, but if i start emailstart.bat file from command prompt it starts working. But in case i try to start the email engine from services it gives error that email engine have started and stopped. Its been weird. Regards, Harsh On Fri, May 22, 2015 at 1:22 PM, Walunjkar, Parshuram <[email protected]<mailto:[email protected]>> wrote: ** Harsh, You need to follow the steps which mentioned in this mail thread. However at the time of you installation you have selected 64 bit jre, so installer has kept emaild.exe and aremaild.exe of 64 bit in the installation directory e.g C:\Program Files\BMC Software\ARSystem\AREmail So either you need to replace those 32 bit exe or you need install again. Hope this will helps you. Thanks Parshuram Walunjkar From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of "Rüdiger Tams (priv)" Sent: 22 May 2015 12:02:PM To: [email protected]<mailto:[email protected]> Subject: Re: Pre install settings for MAPI not selected ** Harsh, pls. verify for the user you are using to connect to the Exchange server if the outlook client is installed. without the dlls you won't be able to connect to the server from your client machine (your ar server). As far as is remember the MAPI stuff (we are using IMAP or POP3) you need to create an exchange mail profile for this user. Workaround: use IMAP to read emails from Exchange server... HTH RT Jarl Grøneng <[email protected]<mailto:[email protected]>> hat am 22. Mai 2015 um 06:35 geschrieben: ** Be sure that the user running the EmailEngine has the 32bit Java in JAVA_HOME. If it is poiting to 64bit EmailEngine failes to start, even if the EmailEngine is poited to the 32bit jvm.dll. -- J 2015-05-21 21:16 GMT+02:00 Harsh <[email protected]<mailto:[email protected]>>: ** Thanks a ton Rudiger, But applying this KB still we are not able to connect with MAPI server. :( Regards, Harsh On Thu, May 21, 2015 at 6:08 PM, "Rüdiger Tams (priv)" <[email protected]<mailto:[email protected]>> wrote: ** Hi Harsh, there is a Knowledgebase Entry available on the BMC side that maybe could help you... KA407873 - "How to configure the Email Engine using 64-bit Java to use the MAPI protocol with 32-bit Java?" Pls. have a look at it, this configuration is a little complex. HTH Regards Rüdiger Harsh <[email protected]<mailto:[email protected]>> hat am 21. Mai 2015 um 13:50 geschrieben: ** Hi All, We are having a situation where one of my team mate have installed ARS server without selecting the "Require MAPI protocol support with AR System Email Engine" [Inline image 1] now we need to configure MAPI with our email box configurations, can you please provide help over the same, i.e. what change we should do now to get it working. -- Thanks & regards “Harsh Chaudhary” "Impatience never commanded success" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Thanks & regards “Harsh Chaudhary” "Impatience never commanded success" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ -- Thanks & regards “Harsh Chaudhary” "Impatience never commanded success" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
