Hi Parshuram,

Thanks

I have followed the steps. I guess they were fine, so after rebooting the
server it worked :)

But there is one more concern now "Can Mapi will only work with MS Outlook"
or "It can also be able to work with simple outlook express"

Regards,
Harsh

On Fri, May 29, 2015 at 10:30 AM, Walunjkar, Parshuram <
[email protected]> wrote:

> **
>
> Look like email engine is not able to connect to exchange must be small
> step  might be missing.
>
> I hope you must have followed the steps for mapi as well as this community
> thread.
>
>
>
> https://communities.bmc.com/message/377940
>
>
>
>
>
>
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Harsh
> *Sent:* 28 May 2015 10:54:PM
>
> *To:* [email protected]
> *Subject:* Re: Pre install settings for MAPI not selected
>
>
>
> **
>
> Hi Guys,
>
>
>
>  I am have made successful connection to AR Server as i told earlier, but
> receiving the following error msg in the STDERR file.
> >
> > com.bmc.mail.mapi.MAPINative getStore
> > SEVERE: MAPILogonEx Failed - Unable to login to MAPI
> > javax.mail.MessagingException: MAPILogonEx Failed - Unable to login to
> MAPI
> > at com.bmc.mail.mapi.MAPINative.getStore(Native Method)
> > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:145)
> > at com.bmc.mail.mapi.MAPIStore.connect(MAPIStore.java:165)
> > at
> com.bmc.arsys.emaildaemon.ReceiverModule.initializeIncommingMailbox(ReceiverModule.java:1875)
>
>
>
> Regards,
>
> Harsh
>
>
>
> On Fri, May 22, 2015 at 10:12 PM, Harsh <[email protected]> wrote:
>
>  Thanks a ton guys. It is working now :)
>
>
>
> Regards,
>
> Harsh
>
>
>
> On Fri, May 22, 2015 at 7:05 PM, Harsh <[email protected]> wrote:
>
>  Hi Parshuram,
>
>
>
> I have replaced the binaries and used 32 bits instead of 64 bit, i also
> seen a post of yours where you have mentioned "JRE 7 is expecting
> msvcr100.dll should be in path"
>
>
>
> @LJ i have checked in registry it is pointing to correct JRE path.
>
>
>
> Regards,
>
> Harsh
>
>
>
> On Fri, May 22, 2015 at 6:38 PM, Walunjkar, Parshuram <
> [email protected]> wrote:
>
> **
>
> Harsh
>
> This is because  at the time of you installation you have selected 64 bit
> jre,  so installer has kept emaild.exe and aremaild.exe of 64 bit in the
> installation directory e.g C:\Program Files\BMC Software\ARSystem\AREmail
>
> So either you need to replace those 32 bit exe or you need install again.
>
>
>
> Hope this will helps you.
>
>
>
> Thanks
>
> Parshuram Walunjkar
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *Harsh
> *Sent:* 22 May 2015 5:46:PM
>
>
> *To:* [email protected]
> *Subject:* Re: Pre install settings for MAPI not selected
>
>
>
> **
>
> Hi All,
>
>
>
> Thanks for your inputs now email is start going out from the server, but
> if i start emailstart.bat file from command prompt it starts working.
>
> But in case i try to start the email engine from services it gives error
> that email engine have started and stopped.
>
> Its been weird.
>
>
>
> Regards,
>
> Harsh
>
>
>
> On Fri, May 22, 2015 at 1:22 PM, Walunjkar, Parshuram <
> [email protected]> wrote:
>
> **
>
> Harsh,
>
> You need to follow the steps which mentioned in this mail thread.
>
>
>
> However at the time of you installation you have selected 64 bit jre,  so
> installer has kept emaild.exe and aremaild.exe of 64 bit in the
> installation directory e.g C:\Program Files\BMC Software\ARSystem\AREmail
>
> So either you need to replace those 32 bit exe or you need install again.
>
>
>
> Hope this will helps you.
>
>
>
> Thanks
>
> Parshuram Walunjkar
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [email protected]] *On Behalf Of *"Rüdiger Tams (priv)"
> *Sent:* 22 May 2015 12:02:PM
> *To:* [email protected]
> *Subject:* Re: Pre install settings for MAPI not selected
>
>
>
> **
>
> Harsh,
>
>
>
> pls. verify for the user you are using to connect to the Exchange server
> if the outlook client is installed.
>
> without the dlls you won't be able to connect to the server from your
> client machine (your ar server).
>
>
>
> As far as is remember the MAPI stuff (we are using IMAP or POP3) you need
> to create an
>
> exchange mail profile for this user.
>
>
>
> Workaround: use IMAP to read emails from Exchange server...
>
>
>
> HTH
>
> RT
>
> Jarl Grøneng <[email protected]> hat am 22. Mai 2015 um 06:35
> geschrieben:
>
> **
>
>
>
> Be sure that the user running the EmailEngine has the 32bit Java in
> JAVA_HOME. If it is poiting to 64bit EmailEngine failes to start, even if
> the EmailEngine is poited to the 32bit jvm.dll.
>
>
>
> --
>
> J
>
>
>
> 2015-05-21 21:16 GMT+02:00 Harsh <[email protected]>:
>
> **
>
> Thanks a ton Rudiger,
>
>
>
> But applying this KB still we are not able to connect with MAPI server. :(
>
>
>
> Regards,
>
> Harsh
>
>
>
> On Thu, May 21, 2015 at 6:08 PM, "Rüdiger Tams (priv)" <[email protected]>
> wrote:
>
> **
>
> Hi Harsh,
>
>
>
> there is a Knowledgebase Entry available on the BMC side that maybe could
> help you...
>
> KA407873 - "How to configure the Email Engine using 64-bit Java to use the
> MAPI protocol with 32-bit Java?"
>
>
>
> Pls. have a look at it, this configuration is a little complex.
>
>
>
> HTH
>
> Regards
>
> Rüdiger
>
>
>
>
>
> Harsh <[email protected]> hat am 21. Mai 2015 um 13:50 geschrieben:
>
> **
>
> Hi All,
>
>
>
> We are having a situation where one of my team mate have installed ARS
> server without selecting the "Require MAPI protocol support with AR System
> Email Engine"
>
>
>
> [image: Inline image 1]
>
>
>
>
>  now we need to configure MAPI with our email box configurations, can you
> please provide help over the same, i.e. what change we should do now to get
> it working.
>
>
>
> --
>
> *Thanks & regards*
> *“Harsh Chaudhary”*
> * "**Impatience never commanded success**"*
>
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
>
> --
>
> *Thanks & regards*
> *“Harsh Chaudhary”*
> * "**Impatience never commanded success**"*
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
>
> --
>
> *Thanks & regards*
> *“Harsh Chaudhary”*
> * "**Impatience never commanded success**"*
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
>
> --
>
> *Thanks & regards*
> *“Harsh Chaudhary”*
> * "**Impatience never commanded success**"*
>
>
>
>
>
>
>
> --
>
> *Thanks & regards*
> *“Harsh Chaudhary”*
> * "**Impatience never commanded success**"*
>
>
>
>
>
>
>
> --
>
> *Thanks & regards*
> *“Harsh Chaudhary”*
> * "**Impatience never commanded success**"*
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_
>



-- 
*Thanks & regards*
*“Harsh Chaudhary”*
*"Impatience never commanded success**"*

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