Check the registry for that service and verify that it's pointed to the correct jre. On May 22, 2015 6:17 AM, "Harsh" <[email protected]> wrote:
> ** > Hi All, > > Thanks for your inputs now email is start going out from the server, but > if i start emailstart.bat file from command prompt it starts working. > But in case i try to start the email engine from services it gives error > that email engine have started and stopped. > Its been weird. > > Regards, > Harsh > > On Fri, May 22, 2015 at 1:22 PM, Walunjkar, Parshuram < > [email protected]> wrote: > >> ** >> >> Harsh, >> >> You need to follow the steps which mentioned in this mail thread. >> >> >> >> However at the time of you installation you have selected 64 bit jre, so >> installer has kept emaild.exe and aremaild.exe of 64 bit in the >> installation directory e.g C:\Program Files\BMC Software\ARSystem\AREmail >> >> So either you need to replace those 32 bit exe or you need install again. >> >> >> >> Hope this will helps you. >> >> >> >> Thanks >> >> Parshuram Walunjkar >> >> >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *"Rüdiger Tams (priv)" >> *Sent:* 22 May 2015 12:02:PM >> *To:* [email protected] >> *Subject:* Re: Pre install settings for MAPI not selected >> >> >> >> ** >> >> Harsh, >> >> >> >> pls. verify for the user you are using to connect to the Exchange server >> if the outlook client is installed. >> >> without the dlls you won't be able to connect to the server from your >> client machine (your ar server). >> >> >> >> As far as is remember the MAPI stuff (we are using IMAP or POP3) you need >> to create an >> >> exchange mail profile for this user. >> >> >> >> Workaround: use IMAP to read emails from Exchange server... >> >> >> >> HTH >> >> RT >> >> Jarl Grøneng <[email protected]> hat am 22. Mai 2015 um 06:35 >> geschrieben: >> >> ** >> >> >> >> Be sure that the user running the EmailEngine has the 32bit Java in >> JAVA_HOME. If it is poiting to 64bit EmailEngine failes to start, even if >> the EmailEngine is poited to the 32bit jvm.dll. >> >> >> >> -- >> >> J >> >> >> >> 2015-05-21 21:16 GMT+02:00 Harsh <[email protected]>: >> >> ** >> >> Thanks a ton Rudiger, >> >> >> >> But applying this KB still we are not able to connect with MAPI server. :( >> >> >> >> Regards, >> >> Harsh >> >> >> >> On Thu, May 21, 2015 at 6:08 PM, "Rüdiger Tams (priv)" <[email protected]> >> wrote: >> >> ** >> >> Hi Harsh, >> >> >> >> there is a Knowledgebase Entry available on the BMC side that maybe could >> help you... >> >> KA407873 - "How to configure the Email Engine using 64-bit Java to use >> the MAPI protocol with 32-bit Java?" >> >> >> >> Pls. have a look at it, this configuration is a little complex. >> >> >> >> HTH >> >> Regards >> >> Rüdiger >> >> >> >> >> >> Harsh <[email protected]> hat am 21. Mai 2015 um 13:50 geschrieben: >> >> ** >> >> Hi All, >> >> >> >> We are having a situation where one of my team mate have installed ARS >> server without selecting the "Require MAPI protocol support with AR System >> Email Engine" >> >> >> >> [image: Inline image 1] >> >> >> >> >> now we need to configure MAPI with our email box configurations, can >> you please provide help over the same, i.e. what change we should do now to >> get it working. >> >> >> >> -- >> >> *Thanks & regards* >> *“Harsh Chaudhary”* >> * "**Impatience never commanded success**"* >> >> >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> >> >> -- >> >> *Thanks & regards* >> *“Harsh Chaudhary”* >> * "**Impatience never commanded success**"* >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > > > -- > *Thanks & regards* > *“Harsh Chaudhary”* > *"Impatience never commanded success**"* > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
