I had a CLIENT-TYPE = 3 Link that would pop up a message saying the tool was going away, no longer supported, etc. but now looking for a way where I could shut the whole mess down instead as they’re using the tool to get around the chunking.
We have a 8.1.x system. Certain users have discovered that if they use the 7.6.x tool, create a predefined report for the form and then bring up the form in search mode, hit the report button and select their predefined report, it’ll brings back ALL results for that table, chunking be damned! Yes, I know I can set limits on the AR Server config on how many records come back, but this isn’t about that. I’ll go ahead with the link altered to an EXIT-APP command instead of my message and see who starts screaming… From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ LongWing Sent: Wednesday, September 23, 2015 4:25 PM To: [email protected] Subject: Re: Prevent User from using Client Tool ** Possibly, but, one possible down side to that is that you need to ensure any integration that utilize the API are upgraded to use an API never than that as well :) On Wed, Sep 23, 2015 at 3:16 PM, Grooms, Frederick W <[email protected]<mailto:[email protected]>> wrote: ** Another way would be to set the Minimum API Version in the AR System Administration: Server Information (Configuration tab) That is assuming you are on a version of the AR System > than 7.6.04 Fred From: Action Request System discussion list(ARSList) [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Candace DeCou Sent: Wednesday, September 23, 2015 3:59 PM To: [email protected]<mailto:[email protected]> Subject: Re: Prevent User from using Client Tool ** Keith - you can likely use an active link error with a Run If where $CLIENT_TYPE$ != 9 (OR = some number) You'll have to go find the correct number that corresponds to the thick client user tool as I do not remember it off the top of my head, but that should work for you. The 9 I believe indicates the web client. Be prepared for some angry customers. Hope this helps Candace On Wed, Sep 23, 2015 at 1:43 PM, Sinclair, Keith <[email protected]<mailto:[email protected]>> wrote: ** Is there a really good way to prevent users from using the User Tool? We have removed the tool from new laptop builds, images, etc. However, there are some people who refuse to give up the tool unless we pry it from their cold dead hands. These people are also downloading and reinstalling the client when we do remove it. So, what is a great way of preventing them from using it in the first place? I know I am not alone in the forcing of users away from the tool. Thanks, Keith Sinclair Remedy Development ShopperTrak Chicago, USA O 312.676.8289<tel:312.676.8289> [email protected]<mailto:[email protected]> | shoppertrak.com<http://shoppertrak.com> Retail Profitability, Improved. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
