I've never had to use it, but do you guys think that the Disable-Client-Operation ar.cfg/conf setting would help?
Disable-Client-Operation: 3 References: https://docs.bmc.com/docs/display/public/ars81/ar.cfg+or+ar.conf+options+C-D https://docs.bmc.com/docs/display/public/ars81/List+of+Client+Type+ID Thad On Wed, Sep 23, 2015 at 2:25 PM, LJ LongWing <[email protected]> wrote: > ** > Possibly, but, one possible down side to that is that you need to ensure > any integration that utilize the API are upgraded to use an API never than > that as well :) > > On Wed, Sep 23, 2015 at 3:16 PM, Grooms, Frederick W < > [email protected]> wrote: > >> ** >> >> Another way would be to set the Minimum API Version in the AR System >> Administration: Server Information (Configuration tab) >> >> >> >> That is assuming you are on a version of the AR System > than 7.6.04 >> >> >> >> Fred >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [email protected]] *On Behalf Of *Candace DeCou >> *Sent:* Wednesday, September 23, 2015 3:59 PM >> *To:* [email protected] >> *Subject:* Re: Prevent User from using Client Tool >> >> >> >> ** >> >> Keith - you can likely use an active link error with a Run If where >> $CLIENT_TYPE$ != 9 (OR = some number) You'll have to go find the correct >> number that corresponds to the thick client user tool as I do not remember >> it off the top of my head, but that should work for you. The 9 I believe >> indicates the web client. Be prepared for some angry customers. >> >> Hope this helps >> >> Candace >> >> >> >> >> >> On Wed, Sep 23, 2015 at 1:43 PM, Sinclair, Keith < >> [email protected]> wrote: >> >> ** >> >> Is there a really good way to prevent users from using the User Tool? >> >> >> >> We have removed the tool from new laptop builds, images, etc. However, >> there are some people who refuse to give up the tool unless we pry it from >> their cold dead hands. These people are also downloading and reinstalling >> the client when we do remove it. >> >> >> >> So, what is a great way of preventing them from using it in the first >> place? I know I am not alone in the forcing of users away from the tool. >> >> >> >> Thanks, >> >> >> >> *Keith Sinclair* >> >> Remedy Development >> >> ShopperTrak Chicago, USA >> >> *O* 312.676.8289 >> >> [email protected] | shoppertrak.com >> >> *Retail Profitability, Improved.* >> >> >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
