Warren, Thanks for replying. By "available to that tool", is it enough to be logged into the old-version server within dev studio? If so, we did that. Does something else need to be setup? Do you need to be logged into both the old and new at the same time?
Thanks, Thad On Sun, Jan 10, 2016 at 11:55 AM, Warren R. Baltimore II < [email protected]> wrote: > ** > You need to have a server set up and available to that tool that has the > old version available. It is NOT something that is well documented (go > figure). I'm going through a 7.6.04 - 9.0.01 upgrade and have found the > documentation to be next to lousy. The wiki is impossible. I want my > manuals back. And support hasn't been a lot of fun either. > > No wonder SNOW is eating BMCs Lunch. > > On Fri, Jan 8, 2016 at 11:16 PM, Thad Esser <[email protected]> wrote: > >> ** >> We are doing a dev environment upgrade from ARS 8.1 to 9.0 (Windows all >> around). When attempting to follow the process for code reconciliation >> from a snapshot, Developer Studio is giving an error (screenshot): >> >> [image: Inline image 2] >> >> >> Which, when you look down in the "Settings" section, the menu is blank, >> so the error makes sense: >> >> [image: Inline image 1] >> >> >> My questions are - why isn't there anything on the menu? Where should >> Dev Studio be getting that value from? >> >> There's this post on BMC Communities, which is basically the same >> question (although they have a different starting version), but it hasn't >> been answered yet. >> >> https://communities.bmc.com/thread/140141 >> >> >> We have a ticket in with support, but they seem stymied as well. >> >> Anyone else run into this yet? >> >> Thanks, >> Thad >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > > -- > Warren R. Baltimore II > Remedy Developer > 410-533-5367 > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

