ahhh... another undocumented feature? On Mon, Jan 11, 2016 at 7:58 PM, Thad Esser <thad.es...@gmail.com> wrote:
> ** > Okay, this has been resolved. I knew it had to be something > stupid-simple. When logging into Dev Studio, DON'T use a preference server > (and of course, you do have to be logged into both servers). > > Thad > > On Mon, Jan 11, 2016 at 11:46 AM, Thad Esser <thad.es...@gmail.com> wrote: > >> Hmm. We've done that too, but still aren't getting any values on that >> menu. We'll keep working with BMC I guess. >> >> Thanks. >> >> On Mon, Jan 11, 2016 at 9:27 AM, Jarl Grøneng <jarl.gron...@gmail.com> >> wrote: >> >>> ** >>> >>> Yes, you need to be logged into both servers at the same time. >>> >>> Regards, >>> Jarl >>> >>> 2016-01-11 17:42 GMT+01:00 Thad Esser <thad.es...@gmail.com>: >>> >>>> ** >>>> Warren, >>>> >>>> Thanks for replying. By "available to that tool", is it enough to be >>>> logged into the old-version server within dev studio? If so, we did that. >>>> Does something else need to be setup? Do you need to be logged into both >>>> the old and new at the same time? >>>> >>>> Thanks, >>>> Thad >>>> >>>> On Sun, Jan 10, 2016 at 11:55 AM, Warren R. Baltimore II < >>>> warrenbaltim...@gmail.com> wrote: >>>> >>>>> ** >>>>> You need to have a server set up and available to that tool that has >>>>> the old version available. It is NOT something that is well documented >>>>> (go >>>>> figure). I'm going through a 7.6.04 - 9.0.01 upgrade and have found the >>>>> documentation to be next to lousy. The wiki is impossible. I want my >>>>> manuals back. And support hasn't been a lot of fun either. >>>>> >>>>> No wonder SNOW is eating BMCs Lunch. >>>>> >>>>> On Fri, Jan 8, 2016 at 11:16 PM, Thad Esser <thad.es...@gmail.com> >>>>> wrote: >>>>> >>>>>> ** >>>>>> We are doing a dev environment upgrade from ARS 8.1 to 9.0 (Windows >>>>>> all around). When attempting to follow the process for code >>>>>> reconciliation >>>>>> from a snapshot, Developer Studio is giving an error (screenshot): >>>>>> >>>>>> [image: Inline image 2] >>>>>> >>>>>> >>>>>> Which, when you look down in the "Settings" section, the menu is >>>>>> blank, so the error makes sense: >>>>>> >>>>>> [image: Inline image 1] >>>>>> >>>>>> >>>>>> My questions are - why isn't there anything on the menu? Where >>>>>> should Dev Studio be getting that value from? >>>>>> >>>>>> There's this post on BMC Communities, which is basically the same >>>>>> question (although they have a different starting version), but it hasn't >>>>>> been answered yet. >>>>>> >>>>>> https://communities.bmc.com/thread/140141 >>>>>> >>>>>> >>>>>> We have a ticket in with support, but they seem stymied as well. >>>>>> >>>>>> Anyone else run into this yet? >>>>>> >>>>>> Thanks, >>>>>> Thad >>>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>>> >>>>> >>>>> >>>>> >>>>> -- >>>>> Warren R. Baltimore II >>>>> Remedy Developer >>>>> 410-533-5367 >>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>> >>>> >>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >> >> > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- Warren R. Baltimore II Remedy Developer 410-533-5367 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
