Hmm.  We've done that too, but still aren't getting any values on that
menu.  We'll keep working with BMC I guess.

Thanks.

On Mon, Jan 11, 2016 at 9:27 AM, Jarl Grøneng <[email protected]>
wrote:

> **
>
> Yes, you need to be logged into both servers at the same time.
>
> Regards,
> Jarl
>
> 2016-01-11 17:42 GMT+01:00 Thad Esser <[email protected]>:
>
>> **
>> Warren,
>>
>> Thanks for replying.  By "available to that tool", is it enough to be
>> logged into the old-version server within dev studio?  If so, we did that.
>> Does something else need to be setup? Do you need to be logged into both
>> the old and new at the same time?
>>
>> Thanks,
>> Thad
>>
>> On Sun, Jan 10, 2016 at 11:55 AM, Warren R. Baltimore II <
>> [email protected]> wrote:
>>
>>> **
>>> You need to have a server set up and available to that tool that has the
>>> old version available.  It is NOT something that is well documented (go
>>> figure).  I'm going through a 7.6.04 - 9.0.01 upgrade and have found the
>>> documentation to be next to lousy.  The wiki is impossible.  I want my
>>> manuals back.  And support hasn't been a lot of fun either.
>>>
>>> No wonder SNOW is eating BMCs Lunch.
>>>
>>> On Fri, Jan 8, 2016 at 11:16 PM, Thad Esser <[email protected]>
>>> wrote:
>>>
>>>> **
>>>> We are doing a dev environment upgrade from ARS 8.1 to 9.0 (Windows all
>>>> around).  When attempting to follow the process for code reconciliation
>>>> from a snapshot, Developer Studio is giving an error (screenshot):
>>>>
>>>> [image: Inline image 2]
>>>>
>>>>
>>>> Which, when you look down in the "Settings" section, the menu is blank,
>>>> so the error makes sense:
>>>>
>>>> [image: Inline image 1]
>>>>
>>>>
>>>> My questions are - why isn't there anything on the menu?  Where should
>>>> Dev Studio be getting that value from?
>>>>
>>>> There's this post on BMC Communities, which is basically the same
>>>> question (although they have a different starting version), but it hasn't
>>>> been answered yet.
>>>>
>>>> https://communities.bmc.com/thread/140141
>>>>
>>>>
>>>> We have a ticket in with support, but they seem stymied as well.
>>>>
>>>> Anyone else run into this yet?
>>>>
>>>> Thanks,
>>>> Thad
>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>>
>>>
>>>
>>>
>>> --
>>> Warren R. Baltimore II
>>> Remedy Developer
>>> 410-533-5367
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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