Okay, this has been resolved. I knew it had to be something stupid-simple. When logging into Dev Studio, DON'T use a preference server (and of course, you do have to be logged into both servers).
Thad On Mon, Jan 11, 2016 at 11:46 AM, Thad Esser <[email protected]> wrote: > Hmm. We've done that too, but still aren't getting any values on that > menu. We'll keep working with BMC I guess. > > Thanks. > > On Mon, Jan 11, 2016 at 9:27 AM, Jarl Grøneng <[email protected]> > wrote: > >> ** >> >> Yes, you need to be logged into both servers at the same time. >> >> Regards, >> Jarl >> >> 2016-01-11 17:42 GMT+01:00 Thad Esser <[email protected]>: >> >>> ** >>> Warren, >>> >>> Thanks for replying. By "available to that tool", is it enough to be >>> logged into the old-version server within dev studio? If so, we did that. >>> Does something else need to be setup? Do you need to be logged into both >>> the old and new at the same time? >>> >>> Thanks, >>> Thad >>> >>> On Sun, Jan 10, 2016 at 11:55 AM, Warren R. Baltimore II < >>> [email protected]> wrote: >>> >>>> ** >>>> You need to have a server set up and available to that tool that has >>>> the old version available. It is NOT something that is well documented (go >>>> figure). I'm going through a 7.6.04 - 9.0.01 upgrade and have found the >>>> documentation to be next to lousy. The wiki is impossible. I want my >>>> manuals back. And support hasn't been a lot of fun either. >>>> >>>> No wonder SNOW is eating BMCs Lunch. >>>> >>>> On Fri, Jan 8, 2016 at 11:16 PM, Thad Esser <[email protected]> >>>> wrote: >>>> >>>>> ** >>>>> We are doing a dev environment upgrade from ARS 8.1 to 9.0 (Windows >>>>> all around). When attempting to follow the process for code >>>>> reconciliation >>>>> from a snapshot, Developer Studio is giving an error (screenshot): >>>>> >>>>> [image: Inline image 2] >>>>> >>>>> >>>>> Which, when you look down in the "Settings" section, the menu is >>>>> blank, so the error makes sense: >>>>> >>>>> [image: Inline image 1] >>>>> >>>>> >>>>> My questions are - why isn't there anything on the menu? Where should >>>>> Dev Studio be getting that value from? >>>>> >>>>> There's this post on BMC Communities, which is basically the same >>>>> question (although they have a different starting version), but it hasn't >>>>> been answered yet. >>>>> >>>>> https://communities.bmc.com/thread/140141 >>>>> >>>>> >>>>> We have a ticket in with support, but they seem stymied as well. >>>>> >>>>> Anyone else run into this yet? >>>>> >>>>> Thanks, >>>>> Thad >>>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>>> >>>> >>>> >>>> >>>> -- >>>> Warren R. Baltimore II >>>> Remedy Developer >>>> 410-533-5367 >>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
