Yes, you need to be logged into both servers at the same time. Regards, Jarl
2016-01-11 17:42 GMT+01:00 Thad Esser <[email protected]>: > ** > Warren, > > Thanks for replying. By "available to that tool", is it enough to be > logged into the old-version server within dev studio? If so, we did that. > Does something else need to be setup? Do you need to be logged into both > the old and new at the same time? > > Thanks, > Thad > > On Sun, Jan 10, 2016 at 11:55 AM, Warren R. Baltimore II < > [email protected]> wrote: > >> ** >> You need to have a server set up and available to that tool that has the >> old version available. It is NOT something that is well documented (go >> figure). I'm going through a 7.6.04 - 9.0.01 upgrade and have found the >> documentation to be next to lousy. The wiki is impossible. I want my >> manuals back. And support hasn't been a lot of fun either. >> >> No wonder SNOW is eating BMCs Lunch. >> >> On Fri, Jan 8, 2016 at 11:16 PM, Thad Esser <[email protected]> wrote: >> >>> ** >>> We are doing a dev environment upgrade from ARS 8.1 to 9.0 (Windows all >>> around). When attempting to follow the process for code reconciliation >>> from a snapshot, Developer Studio is giving an error (screenshot): >>> >>> [image: Inline image 2] >>> >>> >>> Which, when you look down in the "Settings" section, the menu is blank, >>> so the error makes sense: >>> >>> [image: Inline image 1] >>> >>> >>> My questions are - why isn't there anything on the menu? Where should >>> Dev Studio be getting that value from? >>> >>> There's this post on BMC Communities, which is basically the same >>> question (although they have a different starting version), but it hasn't >>> been answered yet. >>> >>> https://communities.bmc.com/thread/140141 >>> >>> >>> We have a ticket in with support, but they seem stymied as well. >>> >>> Anyone else run into this yet? >>> >>> Thanks, >>> Thad >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> >> >> -- >> Warren R. Baltimore II >> Remedy Developer >> 410-533-5367 >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

