Yes, you need to be logged into both servers at the same time.

Regards,
Jarl

2016-01-11 17:42 GMT+01:00 Thad Esser <[email protected]>:

> **
> Warren,
>
> Thanks for replying.  By "available to that tool", is it enough to be
> logged into the old-version server within dev studio?  If so, we did that.
> Does something else need to be setup? Do you need to be logged into both
> the old and new at the same time?
>
> Thanks,
> Thad
>
> On Sun, Jan 10, 2016 at 11:55 AM, Warren R. Baltimore II <
> [email protected]> wrote:
>
>> **
>> You need to have a server set up and available to that tool that has the
>> old version available.  It is NOT something that is well documented (go
>> figure).  I'm going through a 7.6.04 - 9.0.01 upgrade and have found the
>> documentation to be next to lousy.  The wiki is impossible.  I want my
>> manuals back.  And support hasn't been a lot of fun either.
>>
>> No wonder SNOW is eating BMCs Lunch.
>>
>> On Fri, Jan 8, 2016 at 11:16 PM, Thad Esser <[email protected]> wrote:
>>
>>> **
>>> We are doing a dev environment upgrade from ARS 8.1 to 9.0 (Windows all
>>> around).  When attempting to follow the process for code reconciliation
>>> from a snapshot, Developer Studio is giving an error (screenshot):
>>>
>>> [image: Inline image 2]
>>>
>>>
>>> Which, when you look down in the "Settings" section, the menu is blank,
>>> so the error makes sense:
>>>
>>> [image: Inline image 1]
>>>
>>>
>>> My questions are - why isn't there anything on the menu?  Where should
>>> Dev Studio be getting that value from?
>>>
>>> There's this post on BMC Communities, which is basically the same
>>> question (although they have a different starting version), but it hasn't
>>> been answered yet.
>>>
>>> https://communities.bmc.com/thread/140141
>>>
>>>
>>> We have a ticket in with support, but they seem stymied as well.
>>>
>>> Anyone else run into this yet?
>>>
>>> Thanks,
>>> Thad
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>>
>>
>>
>> --
>> Warren R. Baltimore II
>> Remedy Developer
>> 410-533-5367
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>

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