Sounds like a difference between the User form and the User Cache (Cache Corruption).
I have seen some strange things lately with Remedy and the User Cache (on 8.x) where they only way to get Users access back was to run a re-cache on the server (command line) as a restart did not sort the issues. The only problem with running the command line is the time it takes to drop and rebuild the cache. Kind Regards, Carl Wilson On 22 Jan 2016 13:26, "Pandi C" <[email protected]> wrote: > ** > > ** > Yes, Administrator group is showing in Group List value. > On 22 Jan 2016 2:18 a.m., "Chetan Shinde" <[email protected]> wrote: > >> ** >> Check the Group List value in the 'User' form, it should contain the >> Administrator group. >> >> Regards, >> Chetan Shinde >> >> On Thu, Jan 21, 2016 at 2:18 PM, Pandi C <[email protected]> wrote: >> >>> ** >>> Hello_ >>> >>> Administrator User not able to access the remedy Group form. We have >>> removed and updated Administrator permission again on the user people >>> record, even though getting attached below error message when trying to >>> open Group form url. >>> >>> ARERR[9264] You have no access permission to the form Group. >>> >>> Kindly check and let me know if anyone face this issue??? for the >>> solution. >>> >>> -- >>> C.Pandi >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
