Thank you for the update. Issue was resolved once flushed the mid tier cache. On 22 Jan 2016 8:28 a.m., "Carl Wilson" <[email protected]> wrote:
> ** > > Sounds like a difference between the User form and the User Cache (Cache > Corruption). > > I have seen some strange things lately with Remedy and the User Cache (on > 8.x) where they only way to get Users access back was to run a re-cache on > the server (command line) as a restart did not sort the issues. > > The only problem with running the command line is the time it takes to > drop and rebuild the cache. > > Kind Regards, > Carl Wilson > On 22 Jan 2016 13:26, "Pandi C" <[email protected]> wrote: > >> ** >> >> ** >> Yes, Administrator group is showing in Group List value. >> On 22 Jan 2016 2:18 a.m., "Chetan Shinde" <[email protected]> wrote: >> >>> ** >>> Check the Group List value in the 'User' form, it should contain the >>> Administrator group. >>> >>> Regards, >>> Chetan Shinde >>> >>> On Thu, Jan 21, 2016 at 2:18 PM, Pandi C <[email protected]> wrote: >>> >>>> ** >>>> Hello_ >>>> >>>> Administrator User not able to access the remedy Group form. We have >>>> removed and updated Administrator permission again on the user people >>>> record, even though getting attached below error message when trying to >>>> open Group form url. >>>> >>>> ARERR[9264] You have no access permission to the form Group. >>>> >>>> Kindly check and let me know if anyone face this issue??? for the >>>> solution. >>>> >>>> -- >>>> C.Pandi >>>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >>> >>> >>> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
