Do you have Skype/Lync application? Try opening a browser and put in the URL the SIP:emailaddress (No Slashes, that was a typo in my earlier response)
Sip (being a protocol like FTP) have MIME associations for them, so the standard browser will associate the SIP to call the Lync (or Skype) application and use the app as normal. Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Jamie Sent: Thursday, March 17, 2016 10:55 AM To: [email protected] Subject: Re: BMC Remedy Skype Intergration Hello Fred, I was interested in your comment where you said you can launch a chat window with Skype/Lync using SIP://emailaddress. However, when I reached out to my exchange team that supports our Skype/Lync platform, they weren't aware of this capability and aren't sure how it can be done. Can you provide a little more information on this? Thanks! Jamie _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

