Notification either returns an ‘Error’ with ‘Client does not have permissions to send as this sender' in email logs OR just sits in email messages with ‘Send Message->Yes’ and ‘Authentication unsuccessful’ error in email logs.
Thanks! Kaur > On May 16, 2016, at 1:55 PM, LJ LongWing <[email protected]> wrote: > > ** > Kaur, > What is the error if you go look at it? > >> On Sun, May 15, 2016 at 8:13 PM, Su Kaur <[email protected]> wrote: >> Hello All, >> >> We have a remedy 9 test environment having all the mailbox configurations >> copied from current prod 7.6. >> Its a customized environment with 10 outgoing mailboxes. >> Some mailboxes are throwing error and the email just sits in the AR System >> Email Messages with status as "Send Message ->Error" >> Others are working fine and the notification goes out from remedy to the >> requester's inbox. >> >> What could be the possible reason? >> Can we have same mailbox configuration on two remedy servers at the same >> time? >> >> Thanks! >> Kaur >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> "Where the Answers Are, and have been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

