I suspect issue is because of following things 1) Does both of the email engine are running I mean prod and imported 9 email engine. If both email engine running there could chance that exchange is rejecting request which might cause auth failure. 2) Instead of importing arx, Can you please try to create manually mailbox and see the result. Hope this will help.
Thanks Parshuram -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Su Kaur Sent: 17 May 2016 9:27 PM To: [email protected] Subject: Re: Email notifications throws error - Remedy 9 I agree LJ. Looks like something is wrong with the mailbox configs but these are working on prod. I took arx backup of mailbox configs from prod and imported on remedy 9. The password and user account fields are intact. Not sure what went wrong during import. Thanks! Kaur _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
