User searches are stored in the AR System Search Preferences form.
You could do some process to clone the search record you create to additional 
users (i.e. Copy to New  on that form).

Another point about the Form defined searches is that you can only have 16 (I 
think that is the number) on the view of the form.

Fred

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Misi Mladoniczky
Sent: Monday, January 30, 2017 4:13 PM
To: [email protected]
Subject: Re: Defined Searches

**
What about user defined "my searches"? They would presumably be stored in a 
form. I do not remember exactly how though...
Brian Pancia  skrev: (30 januari 2017 18:46:36 CET)
**

Well that's not good.  I have multiple companies using the system and was 
hoping to use a backend form to control the searches without doing a whole lot 
of customization.  I was hoping it pulled off the AR System Search Preferences. 
 They want to run a bunch of searches based on an start/end date.  I want to 
set this based on permissions.  They also want to be able to export this data 
as needed to a csv file.  Just doing reports won't work because they may only 
want to drill into the individual ticket data, in which they would only need 
the search and not need the report.  Back to the drawing board.



Brian.

________________________________
From: Action Request System discussion list(ARSList) 
<[email protected]<mailto:[email protected]>> on behalf of Grooms, 
Frederick W
Sent: Monday, January 30, 2017 11:21 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: Defined Searches

**
Defined searches are created on the form itself.  In the properties of the view.

Fred

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Brian Pancia
Sent: Monday, January 30, 2017 9:51 AM
To: [email protected]<mailto:[email protected]>
Subject: Defined Searches

**

It has been awhile since I messed with this feature.  Trying to setup defined 
searches on HPD:Help Desk.  I setup a search and went into AR System Searches 
Preferences and set the search type to Admin-Defined.  The option to Run 
Defined searches is greyed out on HPD:Help Desk.  What am I missing?  Version 
9.1.



Brian



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