Reading this again I might have answer the wrong question. I was talking about saving a keyword in a record but I think you are looking how to save a parameter prompt as in https://docs.bmc.com/docs/display/public/ars91/Including+parameters+in+saved+or+defined+searches
On Tue, Jan 31, 2017 at 9:20 AM, Jason Miller <[email protected]> wrote: > After the first dollar sign is correct. At least that is how I have always > done it and am doing here: https://communities.bmc.com/message/547542 > > On Tue, Jan 31, 2017 at 8:46 AM, Misi Mladoniczky <[email protected]> wrote: > >> ** >> Hi, >> >> I thought the backslash was before the last $, but I might be wrong... >> >> And does the $Enter Date$ field exist on the form? You might need to add >> it. >> >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) >> >> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs >> Find these products, and many free tools and utilities, at http://rrr.se >> >> >> >> January 31, 2017 3:22 PM, "Brian Pancia" <[email protected] >> <%22brian%20pancia%22%20%[email protected]%3E>> wrote: >> >> I'm thinking for this requirement I may have to utilize SYS:Predefined >> Queries on the Incident Management console and then add the ability to >> select all and print to csv file. I'm trying to find the right syntax to >> utilize parameters in SYS:Predefined Queries though. I tried "$Enter Date$" >> and "$\Enter Date$" but nether one of those worked. Have you guys used >> parameters in setting up these searches? >> >> Brian >> ------------------------------ >> *From:* Brian Pancia >> *Sent:* Monday, January 30, 2017 12:46 PM >> *To:* [email protected] >> *Subject:* Re: Defined Searches >> >> Well that's not good. I have multiple companies using the system and was >> hoping to use a backend form to control the searches without doing a whole >> lot of customization. I was hoping it pulled off the AR System Search >> Preferences. They want to run a bunch of searches based on an start/end >> date. I want to set this based on permissions. They also want to be able to >> export this data as needed to a csv file. Just doing reports won't work >> because they may only want to drill into the individual ticket data, in >> which they would only need the search and not need the report. Back to the >> drawing board. >> >> Brian. >> ------------------------------ >> *From:* Action Request System discussion list(ARSList) < >> [email protected]> on behalf of Grooms, Frederick W < >> [email protected]> >> *Sent:* Monday, January 30, 2017 11:21 AM >> *To:* [email protected] >> *Subject:* Re: Defined Searches >> ** >> >> Defined searches are created on the form itself. In the properties of the >> view. >> >> Fred >> >> *From:* Action Request System discussion list(ARSList) [ >> mailto:[email protected]] *On Behalf Of *Brian Pancia >> *Sent:* Monday, January 30, 2017 9:51 AM >> *To:* [email protected] >> *Subject:* Defined Searches >> >> ** >> >> It has been awhile since I messed with this feature. Trying to setup >> defined searches on HPD:Help Desk. I setup a search and went into AR System >> Searches Preferences and set the search type to Admin-Defined. The option >> to Run Defined searches is greyed out on HPD:Help Desk. What am I missing? >> Version 9.1. >> >> Brian >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> DISCLAIMER: The information contained in this e-mail and its attachments >> contain confidential information belonging to the sender, which is legally >> privileged. The information is intended only for the use of the >> recipient(s) named above. If you are not the intended recipient, you are >> notified that any disclosure, copying, distribution or action in reliance >> upon the contents of the information transmitted is strictly prohibited. If >> you have received this information in error, please delete it immediately. >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ >> > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
