That's what I've been told by my BMC sales rep. Even though it comes with the ARS installer, you have to have the ITSM license in order to use it. Even so, coming from ARS 7.1 to 9.1 has had some rather nice improvements. I'm not sure which version you're coming from, so I won't list what all I've seen.
Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 [email protected] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Thomas Miskiewicz Sent: Tuesday, November 21, 2017 7:42 AM To: [email protected] Subject: [EXTERNAL] Re: What's new in ARS 9.x? *** This email does NOT originate from an ETSU person or service. *** No Smart Reporting without ITSM Suite though, right? > On 21. Nov 2017, at 13:29, Toby Mitchell <[email protected]> wrote: > > Check out Smart Reporting. Best thing I have seen in my 16 years as a Remedy > developer. > > Toby > > Sent from my iPad > >> On Nov 20, 2017, at 3:03 PM, Thomas Miskiewicz <[email protected]> wrote: >> >> Hello Listers, >> >> is there a document / presentation that describes what’s new in ARS 9 and >> 9.1? I’m especially interested in the ARS part vs. ITSM/MyIT related >> features. >> >> >> Thanks >> >> >> Thomas >> >> _____________________________________________________________________ >> __________ UNSUBSCRIBE or access ARSlist Archives at >> https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,s >> UoBdzrkU7NAp1kvUEi--B6XMmH5_ixLTIMd0vOhllhqMk7PiLSrCBSTcV0k3yOzMJB2Jm >> jx_ydKVhFNRMSI2nM1hsJ_gEM1RLG3B_WmynQIPRym9pLH_oqd&typo=1 >> "Where the Answers Are, and have been for 20 years" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at > https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,eb > mnMdzC8plgQHSDAPnah6u3PADZNqUNLjwv1Zc4gqyBIYUhXaJi5D0PoE4GuptJl80bhm9X > XlkdgrMF_NN2YjPFzrtWJYRo_PA00XO2vPHlCVSZMyR3_frlOg,,&typo=1 > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,OHcqDywSuuh9v2QumQ1q8qi91VFKRdUivcBRGqbraokZSl97GOHeMmEEL5kJsRS7kmkEueZVIb-xWj8NxRAlucOmvC4hoE5vQi5cKtJmF6JVrreE65Qgaw,,&typo=1 "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
