Dustin, do you use CMDB?

Sent from my iPhone

> On Nov 27, 2017, at 8:50 AM, Fawver, Dustin <faw...@mail.etsu.edu> wrote:
> 
> Mr. Adams,
> 
> Would you be so kind as to give us some hints or teasers about things that 
> are coming very soon?  I'm hoping that they aren't limited to things that are 
> in products that are outside of the base ARS package.  If you've seen some of 
> my previous posts, you may remember that I was _REALLY_ looking forward to 
> ARS getting the capability of showing "mobile-friendly" versions forms.  I 
> read over AngularJS so that I could be that much better prepared for it.  
> From what I've been told, what had been billed as ARS 9.5 resulted in just 
> Innovation Studio branching out as a separate product.
> 
> Please don't get me wrong.  Going from ARS 9.1 from ARS 7.1, I'm finding some 
> really nice stuff that I can do now that I couldn't do as well (if at all) on 
> 7.1.  I just need to be able to give members of management a "wow!" feeling 
> with ARS.  If I can do that, I can probably coax out some funding to procure 
> more licenses.  :-)
> 
> Thanks!
> 
> Dustin Fawver
> Sr. Help Desk Technician
> Information Technology Services
> 
> P: 423-439-4648
> itsh...@etsu.edu
> 
> 
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Adams, Peter
> Sent: Sunday, November 26, 2017 9:05 PM
> To: arslist@ARSLIST.ORG
> Subject: [EXTERNAL] Re: What's new in ARS 9.x?
> 
> 
> There’s a couple of places where BMC documents what’s new in Remedy 9  (both 
> 9.0 and 9.1)
> 1) Product documentation. This is the most detailed info. For Remedy AR 
> System, please see a. 
> https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/display/ars91/9.1.00%20enhancements&c=E,1,CyP7w5HP2LWhB-ftkkZqc9Dg0qwSUdTuGeu3NA2ovpMvUIrIMpBz6makRgn8tyBtGaix7GKfcb4rHBtKUlYLcRfuMY04hADw1PHMysRSGh2oDDA3VC9kIg,,&typo=1
> b. 
> https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/display/ars91/9.1.02:%20Service%20Pack%202%23id-9.1.02:ServicePack2-Enhancements&c=E,1,-rT_F8M7TDA7UW4bp5Mnce58l2htlUOHKr9v_TVzJZ5b1EEo9ewmZnpHrthz5d61jJSa0NkESZKMql8YO6BMwSbM-HUtO8Nt9ASyMH5HFw,,&typo=1
> c. 
> https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/display/ars91/9.1.03:%20Service%20Pack%203%23id-9.1.03:ServicePack3-enhancements&c=E,1,k496xlAP8aAEcGDTpKRTGJRoSKT2FiWe_46qsp38qX8hF8GcWST9Bhyf2wZe9hnxuefuizS6zAoC-ebYCxMwJ9UKB0hvk7MLBxlagTTDfQI,&typo=1
> d. 
> https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/display/ars9000/9.0.00%20enhancements&c=E,1,q_e1SJq-52hiiTaIEFdb4E4u5O4FoWpGh-bW18qElKVfCsJMMR0YD_6huRGhWhUa9vJ8hN62ABKpyJnt320s1sClfZ3e5qc_Fmvi2bYdrMVZhDFvkWfpzF6p&typo=1
> 2) 
> https://linkprotect.cudasvc.com/url?a=https://www.bmc.com/it-solutions/remedy-upgrade.html&c=E,1,jSFTX8MPUY9n-1gYR33HYP6OtVLNpDCXGVcpFvk29rMeqY2QIck3JcemCSsUcDv0R_xrHkbscheX5lLV-RUJFtbCyUB6iG4MImpZFrpalPtKhyDgng,,&typo=1
>   (note: this covers both ITSM application and platform enhancements. The 
> platform related ones are mostly in tab “Lower Total Cost of Ownership”
> 3) 
> https://linkprotect.cudasvc.com/url?a=https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2017/08/20/gaining-additional-capabilities-and-value-by-moving-from-remedy-81-to-91&c=E,1,_vMDaemNriOZDb6oII_8nUTlVFcWALkl5KcovuSf4LIY6nodvzsN6c7ug4mmgMG4TXeTY-NpQRKMPHVlqgreVw6q6_aet0Lo96uA_XdREx0,&typo=1
> 
> If you need presentation material, I suggest that you work with your BMC 
> Sales or partner representative.
> 
> BTW, lots of features in the Remedy platform introduced with Remedy 9, not 
> just Smart Reporting. Just to give a few examples:
> - 100% Java implementation of platform (which allows to do troubleshooting, 
> tuning, etc. using standard Java tools)
> - FTS performance and relevancy improvements
> - REST API
> - Deployment Application
> - Archiving / Associations
> - Remedy SSO
> - Zero downtime upgrades
> - New Rich-text Editor
> - CMDB enhancements
> - Centralized Configuration
> 
> And more is coming very soon …
> 
> Peter
> 
> 
> 
> On 11/21/17, 4:29 AM, "Action Request System discussion list(ARSList) on 
> behalf of Toby Mitchell" <arslist@ARSLIST.ORG on behalf of 
> toby.w.mitch...@gmail.com> wrote:
> 
>    Check out Smart Reporting. Best thing I have seen in my 16 years as a 
> Remedy developer.
> 
>    Toby
> 
>    Sent from my iPad
> 
>> On Nov 20, 2017, at 3:03 PM, Thomas Miskiewicz <tmisk...@gmail.com> wrote:
>> 
>> Hello Listers,
>> 
>> is there a document / presentation that describes what’s new in ARS 9 and 
>> 9.1? I’m especially interested in the ARS part vs. ITSM/MyIT related 
>> features.
>> 
>> 
>> Thanks
>> 
>> 
>> Thomas
>> 
>> _______________________________________________________________________________
>> UNSUBSCRIBE or access ARSlist Archives at 
>> https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,cA3azoxZ7QzlKhrND3_RuOKDMcR9wMXYrLZVDsrmLChqAfoGOBwPkmRd7wYhqdBamVZPhjkABp_Ze3ZyC2z3tyqJejxntjZU2McynQ,,&typo=1
>> "Where the Answers Are, and have been for 20 years"
> 
>    
> _______________________________________________________________________________
>    UNSUBSCRIBE or access ARSlist Archives at 
> https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,XmAZz3ejYOgJCmb5SIM0GUiYrsYxW6d55ijdS_oWG1IUg9dpVfF4AVjTcOaW12uRZe-frBni4muV2NRh4N6SjJlT6a8JoMVhWO9gMdjaPBC_lPA7rgA,&typo=1
>    "Where the Answers Are, and have been for 20 years"
> 
> 
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at 
> https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,BjepWFWEJwdDt7qh1LSMBMY-Ea6d2RhE56sQVSq4hgstjHKzdtKM536XML_TkCWhJIU84lZJ-mdDzQo_PvtpPrxAJ5ZRmMXQlM5HUr-47uB9nVuL2LrrH_mE_A,,&typo=1
> "Where the Answers Are, and have been for 20 years"
> 
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"

Reply via email to