Just a few comments - in the last 10 years we've moved from ARS 7->7.6->9.1 (we skipped 8, although we do have some 8.1 instances elsewhere in the business)
- Archiving / Associations The archiving is an enhancement over what was previously available, good implementation - Remedy SSO SSO was already available - we have it on our 8.1 installs. That is not really a new feature. - Zero downtime upgrades This would really be of interest as to how it should be handled, as we currently have outages when we go through upgrades (on a recent patch we had an outage) - New Rich-text Editor Don't often see this, but it is quite nice :) As a general observation - moving from 7.6/user tool to 9.1/mid tier, we've actually had a variable performance hit - the mid-tier is slower than the user tool. We've done everything we can to improve performance, and can't get away from the fact that the mid-tier is slower. Regards Dave Barber On 2 December 2017 at 17:48, Adams, Peter <[email protected]> wrote: > Hi Dustin, > > BMC has always had a company-wide restriction not to publicly talk about > specific release dates and details about enhancements in new versions prior > to GA release. There is an option to get additional detailed insight into > upcoming releases by participating in our beta programs, and I recommend to > anyone who’s interested in participating in future Remedy beta program to > follow this page: https://communities.bmc.com/community/programs > Unfortunately, for the upcoming release, the beta program has been closed > a while ago. > > Beyond that, we share some very high-level info as part of roadmap > sessions (both 1:1 with customers and at customer events). > > But on the flip side: we are very close to GA of the new feature release. > And yes, it has many exciting new features for the core Remedy AR System > platform. Of course there’ll be enhancements in other areas too. So, stay > tuned. More details to be provided once the release is GA. > > Best regards, > > Peter > >
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