Hi Dustin,
BMC has always had a company-wide restriction not to publicly talk about
specific release dates and details about enhancements in new versions prior to
GA release. There is an option to get additional detailed insight into
upcoming releases by participating in our beta programs, and I recommend to
anyone who’s interested in participating in future Remedy beta program to
follow this page: https://communities.bmc.com/community/programs
Unfortunately, for the upcoming release, the beta program has been closed a
while ago.
Beyond that, we share some very high-level info as part of roadmap sessions
(both 1:1 with customers and at customer events).
But on the flip side: we are very close to GA of the new feature release. And
yes, it has many exciting new features for the core Remedy AR System platform.
Of course there’ll be enhancements in other areas too. So, stay tuned. More
details to be provided once the release is GA.
Best regards,
Peter
On 11/26/17, 7:19 PM, "Action Request System discussion list(ARSList) on behalf
of Fawver, Dustin" <arslist@ARSLIST.ORG on behalf of faw...@mail.etsu.edu>
wrote:
Mr. Adams,
Would you be so kind as to give us some hints or teasers about things that
are coming very soon? I'm hoping that they aren't limited to things that are
in products that are outside of the base ARS package. If you've seen some of
my previous posts, you may remember that I was _REALLY_ looking forward to ARS
getting the capability of showing "mobile-friendly" versions forms. I read
over AngularJS so that I could be that much better prepared for it. From what
I've been told, what had been billed as ARS 9.5 resulted in just Innovation
Studio branching out as a separate product.
Please don't get me wrong. Going from ARS 9.1 from ARS 7.1, I'm finding
some really nice stuff that I can do now that I couldn't do as well (if at all)
on 7.1. I just need to be able to give members of management a "wow!" feeling
with ARS. If I can do that, I can probably coax out some funding to procure
more licenses. :-)
Thanks!
Dustin Fawver
Sr. Help Desk Technician
Information Technology Services
P: 423-439-4648
itsh...@etsu.edu
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Adams, Peter
Sent: Sunday, November 26, 2017 9:05 PM
To: arslist@ARSLIST.ORG
Subject: [EXTERNAL] Re: What's new in ARS 9.x?
There’s a couple of places where BMC documents what’s new in Remedy 9
(both 9.0 and 9.1)
1) Product documentation. This is the most detailed info. For Remedy AR
System, please see a.
https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/display/ars91/9.1.00%20enhancements&c=E,1,CyP7w5HP2LWhB-ftkkZqc9Dg0qwSUdTuGeu3NA2ovpMvUIrIMpBz6makRgn8tyBtGaix7GKfcb4rHBtKUlYLcRfuMY04hADw1PHMysRSGh2oDDA3VC9kIg,,&typo=1
b.
https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/display/ars91/9.1.02:%20Service%20Pack%202%23id-9.1.02:ServicePack2-Enhancements&c=E,1,-rT_F8M7TDA7UW4bp5Mnce58l2htlUOHKr9v_TVzJZ5b1EEo9ewmZnpHrthz5d61jJSa0NkESZKMql8YO6BMwSbM-HUtO8Nt9ASyMH5HFw,,&typo=1
c.
https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/display/ars91/9.1.03:%20Service%20Pack%203%23id-9.1.03:ServicePack3-enhancements&c=E,1,k496xlAP8aAEcGDTpKRTGJRoSKT2FiWe_46qsp38qX8hF8GcWST9Bhyf2wZe9hnxuefuizS6zAoC-ebYCxMwJ9UKB0hvk7MLBxlagTTDfQI,&typo=1
d.
https://linkprotect.cudasvc.com/url?a=https://docs.bmc.com/docs/display/ars9000/9.0.00%20enhancements&c=E,1,q_e1SJq-52hiiTaIEFdb4E4u5O4FoWpGh-bW18qElKVfCsJMMR0YD_6huRGhWhUa9vJ8hN62ABKpyJnt320s1sClfZ3e5qc_Fmvi2bYdrMVZhDFvkWfpzF6p&typo=1
2)
https://linkprotect.cudasvc.com/url?a=https://www.bmc.com/it-solutions/remedy-upgrade.html&c=E,1,jSFTX8MPUY9n-1gYR33HYP6OtVLNpDCXGVcpFvk29rMeqY2QIck3JcemCSsUcDv0R_xrHkbscheX5lLV-RUJFtbCyUB6iG4MImpZFrpalPtKhyDgng,,&typo=1
(note: this covers both ITSM application and platform enhancements. The
platform related ones are mostly in tab “Lower Total Cost of Ownership”
3)
https://linkprotect.cudasvc.com/url?a=https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2017/08/20/gaining-additional-capabilities-and-value-by-moving-from-remedy-81-to-91&c=E,1,_vMDaemNriOZDb6oII_8nUTlVFcWALkl5KcovuSf4LIY6nodvzsN6c7ug4mmgMG4TXeTY-NpQRKMPHVlqgreVw6q6_aet0Lo96uA_XdREx0,&typo=1
If you need presentation material, I suggest that you work with your BMC
Sales or partner representative.
BTW, lots of features in the Remedy platform introduced with Remedy 9, not
just Smart Reporting. Just to give a few examples:
- 100% Java implementation of platform (which allows to do troubleshooting,
tuning, etc. using standard Java tools)
- FTS performance and relevancy improvements
- REST API
- Deployment Application
- Archiving / Associations
- Remedy SSO
- Zero downtime upgrades
- New Rich-text Editor
- CMDB enhancements
- Centralized Configuration
And more is coming very soon …
Peter
On 11/21/17, 4:29 AM, "Action Request System discussion list(ARSList) on
behalf of Toby Mitchell" <arslist@ARSLIST.ORG on behalf of
toby.w.mitch...@gmail.com> wrote:
Check out Smart Reporting. Best thing I have seen in my 16 years as a
Remedy developer.
Toby
Sent from my iPad
> On Nov 20, 2017, at 3:03 PM, Thomas Miskiewicz <tmisk...@gmail.com>
wrote:
>
> Hello Listers,
>
> is there a document / presentation that describes what’s new in ARS 9
and 9.1? I’m especially interested in the ARS part vs. ITSM/MyIT related
features.
>
>
> Thanks
>
>
> Thomas
>
>
_______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at
https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,cA3azoxZ7QzlKhrND3_RuOKDMcR9wMXYrLZVDsrmLChqAfoGOBwPkmRd7wYhqdBamVZPhjkABp_Ze3ZyC2z3tyqJejxntjZU2McynQ,,&typo=1
> "Where the Answers Are, and have been for 20 years"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at
https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,XmAZz3ejYOgJCmb5SIM0GUiYrsYxW6d55ijdS_oWG1IUg9dpVfF4AVjTcOaW12uRZe-frBni4muV2NRh4N6SjJlT6a8JoMVhWO9gMdjaPBC_lPA7rgA,&typo=1
"Where the Answers Are, and have been for 20 years"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at
https://linkprotect.cudasvc.com/url?a=https://www.arslist.org&c=E,1,BjepWFWEJwdDt7qh1LSMBMY-Ea6d2RhE56sQVSq4hgstjHKzdtKM536XML_TkCWhJIU84lZJ-mdDzQo_PvtpPrxAJ5ZRmMXQlM5HUr-47uB9nVuL2LrrH_mE_A,,&typo=1
"Where the Answers Are, and have been for 20 years"
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
--
ARSList mailing list
ARSList@arslist.org
https://mailman.rrr.se/cgi/listinfo/arslist
