Hi Fred,
My emaild.sh_log contains "Authentication failure-Severe". What I would
like to know first of all is that do we have to specify User name and
password in Email Config form for Solaris.
Rgds.,
Frank
On 1/18/07, Grooms, Frederick W <[EMAIL PROTECTED]> wrote:
** What does your emaild.sh_log have in it? (Usually located in <Email
engine install dir>/Logs )
Fred
------------------------------
*From:* Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] *On Behalf Of *Remedy Developer
*Sent:* Thursday, January 18, 2007 11:04 AM
*To:* [email protected]
*Subject:* Email Notifications not working
Hi All,
My environment is as follows:
ARS 6.3 server patch 18 installed on Sun Solaris 5.9 with Oracle 9i
database and Email Engine 6.3. My exchange server is Microsoft Exchange
and for outgoing the protocol is SMTP relay with outgoing port as 25. I do
not have SSL enabled.
I am providing the username and password of the user that I am trying to
send the email to in Email configuration form and I have the same user
configured in my User form with the same Email Address.
My Email configuration form is configured correctly and when I try sending
email from Email Messages form, it says "Yes" instead of "Sent". I do not
have any clue as to why the notification is not going. Kindly help.
Rgds.,
Frank
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