Post the entire stack trace for the error message? This will tell the
source of the auth failure.
Axton
On 1/20/07, Remedy Developer <[EMAIL PROTECTED]> wrote:
** Hi Fred,
My emaild.sh_log contains "Authentication failure-Severe". What I
would like to know first of all is that do we have to specify User name and
password in Email Config form for Solaris.
Rgds.,
Frank
On 1/18/07, Grooms, Frederick W <[EMAIL PROTECTED]> wrote:
>
> ** What does your emaild.sh_log have in it? (Usually located in <Email
> engine install dir>/Logs )
>
> Fred
>
> ------------------------------
> *From:* Action Request System discussion list(ARSList)
[mailto:[email protected]
> ] *On Behalf Of *Remedy Developer
> *Sent:* Thursday, January 18, 2007 11:04 AM
> *To:* [email protected]
> *Subject:* Email Notifications not working
>
>
> Hi All,
> My environment is as follows:
> ARS 6.3 server patch 18 installed on Sun Solaris 5.9 with Oracle 9i
> database and Email Engine 6.3. My exchange server is Microsoft Exchange
> and for outgoing the protocol is SMTP relay with outgoing port as 25. I do
> not have SSL enabled.
> I am providing the username and password of the user that I am trying to
> send the email to in Email configuration form and I have the same user
> configured in my User form with the same Email Address.
>
> My Email configuration form is configured correctly and when I try
> sending email from Email Messages form, it says "Yes" instead of "Sent". I
> do not have any clue as to why the notification is not going. Kindly help.
>
> Rgds.,
> Frank
>
>
> __20060125_______________________This posting was submitted with HTML in
> it___
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