As have I. If my client can't perform certain functions because they don't yet exist on the server version, that's probably not a problem, since I'm not supposed to have that functionality anyway. If my server has functionality my client can't process, that's a potential problem.
I always recommend upgrading client before server, for that and other reasons. Rick On 1/23/07, Axton <[EMAIL PROTECTED]> wrote:
** I've always assumed the opposite in the case of the user tool. Axton Grams On 1/23/07, Kyle Whitley <[EMAIL PROTECTED]> wrote: > > I wanted to know for a lot of the reasons Robert mentioned. I always > thought it was better to use an older client against a new server ( > 5.1.2 > client against 6.3 server) not vice versa. Is this not true? > > Thanks > > Kyle > > Kern, Robert SBA wrote: > > ** > > As to why this might (w/o really wanting it to) happen ... I think > > especially at larger international environments, also with people > > connecting to different Remedy systems from different providers within > > the same company, it can happen that there some users still have old > > clients ... *shrugs* > > > > It then may not be that easy to update all clients for sure, also > > limiting access by API version might be difficult as well (perhaps the > > "old" client is needed for a different system, or that Admin might > > shoot you in the leg if you break that client of this user who had > > that installed). SMS may not be available everywhere as well. > > > > Also with that user Joe in Bangalore or Hong Kong with his notebook, > > who connects to Remedy once each second month and just does not care > > about updating :-) > > > > > > Suppose as long as it does not "break" anything, it would be ok (if it > > would, then perhaps you need to limit the connectable version after > > all). "Why" ... it just happens :-) > > > > > > Cheers, Robert > > > > > > > ------------------------------------------------------------------------ > > *From:* Action Request System discussion list(ARSList) > > [mailto: [EMAIL PROTECTED] *On Behalf Of *Dave Barber > > *Sent:* Tuesday, January 23, 2007 10:01 AM > > *To:* [email protected] > > *Subject:* Re: 5.x User Client Against 7.x AR Server > > > > ** > > Biggest question would be "why would you want to use a 5.x client > > against a 7.x server?". > > > > I can sorta understand using a later client (at my last place we had a > > > good few people using the 6.3 client against our 5.1.1 server, as it > > handled search results considerably better), but not the other way > round. > > > > Regards > > > > Dave > > > > > > On 22/01/07, *Kyle Whitley* <[EMAIL PROTECTED] > > <mailto:[EMAIL PROTECTED]>> wrote: > > > > Anyone know if the 5.x user client will work against a 7.x AR > > Server? I > > know it wouldn't be officially supported. > > > > Thanks > > > > Kyle > > > > -- > > Kyle Whitley > > IT System Support Professional > > Office of Information and Instructional Technology (OIIT) > > Board of Regents of the University System of Georgia > > > > > _______________________________________________________________________________ > > > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > <http://www.arslist.org> ARSlist:"Where the Answers Are" > > > > > > __20060125_______________________This posting was submitted with HTML > > in it___ __20060125_______________________This posting was submitted > > with HTML in it___ > > -- > Kyle Whitley > IT System Support Professional > Office of Information and Instructional Technology (OIIT) > Board of Regents of the University System of Georgia >
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