Ditto. I was trying to convince my prior employers management to start rolling out the 6.3 client as soon as possible, to ease the application migration. As I said earlier, I had a few major users of our apps running the 6.3 client against our 5.1.1 server, and before I left, I'd done a little bit of work trialling the v7 client against the 5.1.1 and 6.3 servers. My only issue with the 7 client was the sign-on screen looked plain bizarre.
As it turns out, the work I did on 6.3 was dropped, and they're still "looking into" v7, with no signs of any movement on the migration. And they started "looking into" v7 as soon as it made an appearance on the shelves. One thing that you have to be careful on is the admin tool - you absolutely have to use the right version for the server you're working on. I got ever so slightly bitten when I was working on both 5.1.1 (live) and 6.3 (dev) servers. Regards Dave On 23/01/07, Rick Cook <[EMAIL PROTECTED]> wrote:
** As have I. If my client can't perform certain functions because they don't yet exist on the server version, that's probably not a problem, since I'm not supposed to have that functionality anyway. If my server has functionality my client can't process, that's a potential problem. I always recommend upgrading client before server, for that and other reasons. Rick On 1/23/07, Axton <[EMAIL PROTECTED]> wrote: > > ** I've always assumed the opposite in the case of the user tool. > > Axton Grams > > > On 1/23/07, Kyle Whitley <[EMAIL PROTECTED] > wrote: > > > > I wanted to know for a lot of the reasons Robert mentioned. I always > > thought it was better to use an older client against a new server ( > > 5.1.2 > > client against 6.3 server) not vice versa. Is this not true? > > > > Thanks > > > > Kyle > > > > Kern, Robert SBA wrote: > > > ** > > > As to why this might (w/o really wanting it to) happen ... I think > > > especially at larger international environments, also with people > > > connecting to different Remedy systems from different providers > > within > > > the same company, it can happen that there some users still have old > > > clients ... *shrugs* > > > > > > It then may not be that easy to update all clients for sure, also > > > limiting access by API version might be difficult as well (perhaps > > the > > > "old" client is needed for a different system, or that Admin might > > > shoot you in the leg if you break that client of this user who had > > > that installed). SMS may not be available everywhere as well. > > > > > > Also with that user Joe in Bangalore or Hong Kong with his notebook, > > > who connects to Remedy once each second month and just does not care > > > > > about updating :-) > > > > > > > > > Suppose as long as it does not "break" anything, it would be ok (if > > it > > > would, then perhaps you need to limit the connectable version after > > > all). "Why" ... it just happens :-) > > > > > > > > > Cheers, Robert > > > > > > > > > > > ------------------------------------------------------------------------ > > > *From:* Action Request System discussion list(ARSList) > > > [mailto: [EMAIL PROTECTED] *On Behalf Of *Dave Barber > > > *Sent:* Tuesday, January 23, 2007 10:01 AM > > > *To:* [email protected] > > > *Subject:* Re: 5.x User Client Against 7.x AR Server > > > > > > ** > > > Biggest question would be "why would you want to use a 5.x client > > > against a 7.x server?". > > > > > > I can sorta understand using a later client (at my last place we had > > a > > > good few people using the 6.3 client against our 5.1.1 server, as it > > > handled search results considerably better), but not the other way > > round. > > > > > > Regards > > > > > > Dave > > > > > > > > > On 22/01/07, *Kyle Whitley* <[EMAIL PROTECTED] > > > <mailto:[EMAIL PROTECTED]>> wrote: > > > > > > Anyone know if the 5.x user client will work against a 7.x AR > > > Server? I > > > know it wouldn't be officially supported. > > > > > > Thanks > > > > > > Kyle > > > > > > -- > > > Kyle Whitley > > > IT System Support Professional > > > Office of Information and Instructional Technology (OIIT) > > > Board of Regents of the University System of Georgia > > > > > > > > _______________________________________________________________________________ > > > > > > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > > < http://www.arslist.org> ARSlist:"Where the Answers Are" > > > > > > > > > __20060125_______________________This posting was submitted with > > HTML > > > in it___ __20060125_______________________This posting was submitted > > > > > with HTML in it___ > > > > -- > > Kyle Whitley > > IT System Support Professional > > Office of Information and Instructional Technology (OIIT) > > Board of Regents of the University System of Georgia > > > __20060125_______________________This posting was submitted with HTML in it___
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