I stand corrected...thanks

Kyle

Rick Cook wrote:
**
As have I. If my client can't perform certain functions because they don't yet exist on the server version, that's probably not a problem, since I'm not supposed to have that functionality anyway. If my server has functionality my client can't process, that's a potential problem. I always recommend upgrading client before server, for that and other reasons. Rick On 1/23/07, *Axton* <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> wrote:

    **
    I've always assumed the opposite in the case of the user tool.
Axton Grams

On 1/23/07, *Kyle Whitley* <[EMAIL PROTECTED]
    <mailto:[EMAIL PROTECTED]>> wrote:

        I wanted to know for a lot of the reasons Robert mentioned.  I
        always
        thought it was better to use an older client against a new
        server ( 5.1.2
        client against 6.3 server) not vice versa.  Is this not true?

        Thanks

        Kyle

        Kern, Robert SBA wrote:
        > **
        > As to why this might (w/o really wanting it to) happen ... I
        think
        > especially at larger international environments, also with
        people
        > connecting to different Remedy systems from different
        providers within
        > the same company, it can happen that there some users still
        have old
        > clients ... *shrugs*
        >
        > It then may not be that easy to update all clients for sure,
        also
        > limiting access by API version might be difficult as well
        (perhaps the
        > "old" client is needed for a different system, or that Admin
        might
        > shoot you in the leg if you break that client of this user
        who had
        > that installed). SMS may not be available everywhere as well.
        >
        > Also with that user Joe in Bangalore or Hong Kong with his
        notebook,
        > who connects to Remedy once each second month and just does
        not care
        > about updating :-)
        >
        >
        > Suppose as long as it does not "break" anything, it would be
        ok (if it
        > would, then perhaps you need to limit the connectable
        version after
        > all). "Why" ... it just happens :-)
        >
        >
        > Cheers, Robert
        >
        >
        >
        ------------------------------------------------------------------------
        > *From:* Action Request System discussion list(ARSList)
        > [mailto: [email protected] <mailto:[email protected]>]
        *On Behalf Of *Dave Barber
        > *Sent:* Tuesday, January 23, 2007 10:01 AM
        > *To:* [email protected] <mailto:[email protected]>
        > *Subject:* Re: 5.x User Client Against 7.x AR Server
        >
        > **
        > Biggest question would be "why would you want to use a 5.x
        client
        > against a 7.x server?".
        >
        > I can sorta understand using a later client (at my last
        place we had a
        > good few people using the 6.3 client against our 5.1.1
        server, as it
        > handled search results considerably better), but not the
        other way round.
        >
        > Regards
        >
        > Dave
        >
        >
        > On 22/01/07, *Kyle Whitley* <[EMAIL PROTECTED]
        <mailto:[EMAIL PROTECTED]>
        > <mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>>>
        wrote:
        >
        >     Anyone know if the 5.x user client will work against a
        7.x AR
        >     Server?  I
        >     know it wouldn't be officially supported.
        >
        >     Thanks
        >
        >     Kyle
        >
        >     --
        >     Kyle Whitley
        >     IT System Support Professional
        >     Office of Information and Instructional Technology (OIIT)
        >     Board of Regents of the University System of Georgia
        >
> _______________________________________________________________________________

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        --
        Kyle Whitley
        IT System Support Professional
        Office of Information and Instructional Technology (OIIT)
        Board of Regents of the University System of Georgia

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--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia

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