CMDB 2.0 with ITSM 6.0 is not officially supported. As mentioned, BMC is currently taking the necessary steps to officially enable the use of ITSM 6.0 with CMDB 2.0.1. I do not have an expected date for when this will be completed - only the information that it is currently in progress. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Wednesday, January 24, 2007 7:37 AM To: arslist@ARSLIST.ORG Subject: Re: CMDB 2.01 supported with Helpdesk 6.0 Application? ** I have not seen anything either from BMC Support or on the list officially supporting it. -----Original Message----- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Wed, 24 Jan 2007 10:21 AM Subject: Re: CMDB 2.01 supported with Helpdesk 6.0 Application? Thanks. So are you saying that it is not officially supported? I have already installed CMDB 2. Now I need to install HD 6.0 >From: Roger Justice <[EMAIL PROTECTED] <mailto:rjust2501%40AOL.COM> > >Reply-To: arslist@ARSLIST.ORG <mailto:arslist%40ARSLIST.ORG> >To: arslist@ARSLIST.ORG <mailto:arslist%40ARSLIST.ORG> >Subject: Re: CMDB 2.01 supported with Helpdesk 6.0 Application? >Date: Wed, 24 Jan 2007 09:50:03 -0500 > >There are 2 questions: >1. Upgrade CMDB 1.1 to 2.X with existing ITSM 6.x >2. CMDB new install with ITSM 6.X > >A lot of information has been passed through the list the only problem is >BMC has not officially released the patch needed to do either of the above. > > >-----Original Message----- >From: [EMAIL PROTECTED] <mailto:jackson_samson%40HOTMAIL.COM> >To: arslist@ARSLIST.ORG <mailto:arslist%40ARSLIST.ORG> >Sent: Wed, 24 Jan 2007 9:45 AM >Subject: CMDB 2.01 supported with Helpdesk 6.0 Application? > > >All, > >I know this question has been asked a few months ago and I think I know the >anwer, but wanted to make sure. > >Do you know if CMDB version 2 is supported with a Helpdesk 6.0 application? >The compatibility matrix only lists CMDB 1.1, but I want to verify this. > >We have already installed CMDB 2 and I am thinking we might have to >uninstall and install CMDB 1.1 before installing HD 6.0. > >Thanks, > >Jackson >Remedy Administrator > >_________________________________________________________________ >Search for grocery stores. Find gratitude. Turn a simple search into >something more. >http://click4thecause.live.com/search/charity/default.aspx?source=hmemt agline_gratitude&FORM=WLMTAG > >_______________________________________________________________________ ________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where >the Answers Are" >_______________________________________________________________________ _ >Check out the new AOL. Most comprehensive set of free safety and security >tools, free access to millions of high-quality videos from across the web, >free AOL Mail and more. > >_______________________________________________________________________ ________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where >the Answers Are" _________________________________________________________________ FREE online classifieds from Windows Live Expo - buy and sell with people you know http://clk.atdmt.com/MSN/go/msnnkwex0010000001msn/direct/01/?href=http:/ /expo.live.com?s_cid=Hotmail_tagline_12/06 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" ________________________________ Check out the new AOL <http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redi r=http%3A%2F%2Fwww%2Eaol%2Ecom%2Fnewaol> . Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
