Ray,
I've been able to use it successfully over the last couple of months. I have done the following to help reduce any issues: - Added all necessary BMC domains as Trusted Sites - Disabled all pop-up blockers for BMC domains - Kept my JRE up-to-date (not sure if this really helps though. :-) ) Good luck with it! Matt R. _____ From: Ray T. [mailto:[EMAIL PROTECTED] Sent: Monday, February 05, 2007 1:38 PM To: [email protected] Subject: Anybody able to use Knowledge Base search lately? ** I haven't been able to search the Knowledge Base ever since the "upgrade" happened on the support web site. I have made some progress, alright. I can now at least get to the "Search Knowledge Base" screen without ghastly errors. (Yippie!! How about that?) On pressing the "Search" button, however, I get a new window that seems to be loading stuff for a while, but ultimately remains blank with "Error on Page" at the bottom. I don't see anybody talking about this issue any longer. Have you guys given up hopes of ever using the Knowledge Base...as the permanent victim of the "upgrade"...or figured out the secret way to have it behave? I would want to be in on the secret. I am using IE 6 and Firefox 2. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
